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Health Crisis Management in Acute Care Hospitals

Lessons Learned from COVID-19 and Beyond

  • Book
  • © 2022

Overview

Editors:
  1. Ridwan Shabsigh

    1. Department of Surgery, SBH Health System, Bronx, USA

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  • Serves as a practical guide for implementing skills necessary for crisis management

  • Uses lessons learned from the COVID-19 pandemic to aid in future health crises

  • Offers the unique perspective of being authored by those who worked directly in the field

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Table of contents (20 chapters)

  1. Front Matter

    Pages i-xviii
    Download chapter PDF

  2. Background, the Hospital System, the Patient Community, and the Bronx

    • Steven Clark, Ridwan Shabsigh
    Pages 1-7

  3. COVID-19 Crisis Timeline: The Warning and the Surge

    • Ridwan Shabsigh, Daniel Kelly
    Pages 9-22

  4. Preparation, Planning, and the Command Center

    • Eric C. Appelbaum, Daniel P. Lombardi, Manisha Kulshreshtha, Mary M. Bolbrock, Zane S. Last, Morena Lasso
    Pages 23-36

  5. Internal Medicine, Infection Control, and Occupational Health Services

    • Edward E. Telzak, Judith Berger
    Pages 37-52

  6. Critical Care

    • Christopher A. Grantham, Dmitriy Karev, Robert D. Karpinos, Rocco J. Lafaro, Edward E. Telzak, Ralph Rahme et al.
    Pages 53-97

  7. Emergency Medicine

    • Daniel G. Murphy, Jeffrey D. Lazar, Brian J. Dolan
    Pages 99-121

  8. Nursing

    • Robert Church, Raymundo M. Apellido, Angela Babaev, Alma Calandria, Mary B. Carmel, Brian J. Dolan et al.
    Pages 123-135

  9. Clinical Nutrition and Food Services

    • Cecilia Moy
    Pages 137-149

  10. Rehabilitation

    • Jovito S. Sabino, Josephine S. Dolera, Glenn H. Constante
    Pages 151-163

  11. Respiratory Therapy and Proning

    • Angela Babaev, Tracey Martin-Johnson, Mark Klion
    Pages 165-182

  12. Pharmacy

    • Ruth E. Cassidy
    Pages 183-200

  13. Laboratory

    • Richard R. Hwang, Muhammad F. Durrani
    Pages 201-215

  14. Radiology

    • Brian Bobby Chiong, Steven B. Epstein, Razia Rehmani
    Pages 217-225

  15. Supply Chain, Material Management, and Finance

    • Marilyn L. G. Gates, Louis M. Santomauro, Steven M. Beltis, Patricio F. Villacreses, Ricardo Negron, Mark Sollazzo et al.
    Pages 227-240

  16. Information Technology, Healthcare Data and Analytics, and Clinical Engineering

    • Jitendra Barmecha
    Pages 241-258

  17. Medical Students and the Medical School

    • Nancy Sohler, Lisa Auerbach, Erica S. Friedman
    Pages 259-275

  18. Dynamic Decision-Making and Effective Communications

    • Ridwan Shabsigh, Eric C. Appelbaum, Robert D. Karpinos
    Pages 277-290

  19. Collaborative Culture and Lean Daily Management

    • David Perlstein, Daniel P. Lombardi, Ridwan Shabsigh
    Pages 291-299

  20. Soft Skills, Emotional and Social Intelligence, and Resilience

    • Lizica C. Troneci, Ridwan Shabsigh
    Pages 301-313
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Keywords

About this book

In the USA, the COVID-19 crisis came as an unpleasant surprise and a shock to many healthcare systems and hospitals, especially in the crisis epicenter, New York City.  The Bronx was one of the hardest hit boroughs of New York City, with significant negative impact of the COVID-19 pandemic on its indigent population.  SBH Health System (formerly known as St. Barnabas Hospital) is an integrated system of an acute care hospital, ambulatory care center, trauma center, dialysis center, stroke center and other services and facilities, serving the community of the Bronx. The story of SBH in preparing for and managing the rapidly escalating surge of severely ill patients is a treasure of lessons in health crisis preparedness and management at all levels: clinical, administrative, financial, etc.  These lessons can be used for other acute care hospital settings and other potential health crises that may arise in the future.

Within a short 3 weeks, SBH increased its in-patient capacity by 50%.  However, during the same short time, it increased its critical care capacity by over 500%, providing critical care to severely ill patients on ventilators.  This book chronicles the situation step by step and describes how this accomplishment was done.  Accounts from the frontline health workers and from the clinical and administrative leaders describe important aspects of crisis management, such as team building, multi-departmental coordination, effective communications, dynamic decision-making in response to rapidly changing situations, keeping up the morale and caring for the healthcare workers and managing the supply chain. 

The uniqueness of the experience of SBH is enhanced by the fact that SBH is a low budget “safety net” hospital serving the poorest population in New York City.  The worldwide trend is toward tighter healthcare budgets with demands for higher efficiency and productivity.  There is a lot to be learned from the SBH health crisis management, including how efficient management, team building, management of limited resources and collaborative workplace culture make the foundation of success in the face of the crisis of the century. 

This unique text serves as a “how to” guide for implementing skills necessary for crisis management. Lessons from the success of SBH in tackling the dramatically fast unfolding crisis are utilized in a clear and concise manner. Such lessons may benefit other health systems and hospitals in planning and preparing for similar crises. 

Editors and Affiliations

  • Department of Surgery, SBH Health System, Bronx, USA

    Ridwan Shabsigh

About the editor

Ridwan Shabsigh, MD, FACS
ChairmanDepartment of Surgery
St. Barnabas Hospital
Bronx, NY, USA

Professor of Clinical Urology
Cornell University
New York, NY, USA


Bibliographic Information

  • Book Title: Health Crisis Management in Acute Care Hospitals

  • Book Subtitle: Lessons Learned from COVID-19 and Beyond

  • Editors: Ridwan Shabsigh

  • DOI: https://doi.org/10.1007/978-3-030-95806-0

  • Publisher: Springer Cham

  • eBook Packages: Medicine, Medicine (R0)

  • Copyright Information: SBH Health System 2022

  • Softcover ISBN: 978-3-030-95805-3Published: 29 March 2022

  • eBook ISBN: 978-3-030-95806-0Published: 28 March 2022

  • Edition Number: 1

  • Number of Pages: XVIII, 340

  • Number of Illustrations: 9 b/w illustrations, 60 illustrations in colour

  • Topics: Intensive / Critical Care Medicine

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