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  • © 2022

Resilience in a Digital Age

Global Challenges in Organisations and Society

  • Provides examples and case studies about resilience and new business models

  • Highlights the importance of building resilient organizations to adapt to unexpected events or crises

  • Compiles several approaches to technology utilization for a secure future

Part of the book series: Contributions to Management Science (MANAGEMENT SC.)

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-85954-1
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 169.99
Price excludes VAT (USA)
Hardcover Book USD 169.99
Price excludes VAT (USA)

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Table of contents (18 chapters)

  1. Front Matter

    Pages i-xiii
  2. Introduction

    • Florinda Matos, Paulo Maurício Selig, Eder Henriqson
    Pages 1-3
  3. Foundations, Concepts and Frameworks

    1. Front Matter

      Pages 5-5
    2. Resilience and Digital Transformation Challenges in Oil and Gas Integrated Operations

      • Eder Henriqson, Francisco Schuster Rodrigues, Natália Jeager Basso Werle, Felipe Lando, Rafael da Silva Trancoso, Lucas Bertelli Fogaça
      Pages 19-38
    3. Relational Capital and Organisational Resilience

      • Florinda Matos, Graciele Tonial, Maria Monteiro, Paulo Maurício Selig, Leif Edvinsson
      Pages 39-58
    4. Organisational Resilience in the Digital Age: Management Strategies and Practices

      • Lídia Neumann Potrich, Paulo Maurício Selig, Florinda Matos, Eduardo Giugliani
      Pages 59-70
    5. Framework for the Analysis of Resilient Performance Conditionings in Integrated Operations of the Oil and Gas Industry

      • Denilson Sell, Heron Trierveiler, Viviane Schneider, Eder Henriqson, Aran Morales, José Todesco et al.
      Pages 71-92
  4. Applications, Technologies and Digital Tools

    1. Front Matter

      Pages 115-115
    2. Towards Sustainable Smart City via Resilient Internet of Things

      • Kwok Tai Chui, Patricia Ordóñez de Pablos, Chien-wen Shen, Miltiadis D. Lytras, Pandian Vasant
      Pages 117-135
    3. Digital Ownership Strategies: The Health Care Services Case

      • Mike Franz Wahl, Susanne Durst
      Pages 137-158
    4. Framework for Analysing Knowledge Critical to Organisational Resilience Capabilities

      • Bruna Devens Fraga, Denilson Sell, Gregorio Varvakis
      Pages 159-185
    5. How Can Simulation Support Resilience in a Digital Age?

      • Torgeir K. Haavik, Cecilie Våpenstad, Tor Olav Grøtan, Stian Antonsen
      Pages 187-203
    6. Cyber Resilience: A Pre-Understanding for an Abductive Research Agenda

      • Tor Olav Grøtan, Stian Antonsen, Torgeir Kolstø Haavik
      Pages 205-229
    7. How Can Digital Learning Tools be Used to Promote Resilience in Healthcare?

      • Eline Ree, Cecilie Haraldseid-Driftland
      Pages 231-245
    8. Resilience, Digital Tools, and Knowledge Management Systems in the Pandemic Era: The IHU Strasbourg Experience

      • Francesca Dal Mas, Maurizio Massaro, Juan Manuel Verde, Alain Garcia Vazquez, Lorenzo Cobianchi, Mariano E. Gimenez et al.
      Pages 247-258
    9. A Knowledge Graph to Digitalise Functional Resonance Analyses in the Safety Area

      • Antonio De Nicola, Maria Luisa Villani, Francesco Costantino, Giulio Di Gravio, Andrea Falegnami, Riccardo Patriarca
      Pages 259-269

About this book

In recent years, decision-makers from all sectors have been using 'resilience' as a keyword for managing societal turbulences. But what is resilience? How can we benefit from integrating digital transformation and resilience? 

In this book, some of the world's leading experts on resilience explore the issue and discuss possible answers to these questions. The editors of this book believe that resilience is the master key for the future. However, they also remind us that people are at the base of any process of resilience and, only by placing people at the center of transformation, can we aspire to have resilient organizations and a resilient society.


  • Resilience
  • Digital Age
  • Global Challenges
  • Organization
  • Society
  • Leadership

Editors and Affiliations

  • Iscte – University Institute of Lisbon, Lisbon, Portugal

    Florinda Matos

  • Federal University of Santa Catarina (UFSC), Florianópolis, Brazil

    Paulo Maurício Selig

  • Pontifical Catholic University of Rio Grande do Sul (PUCRS), Porto Alegre, Brazil

    Eder Henriqson

About the editors

Florinda Matos is the founder and president of ICAA – Intellectual Capital Association and an associate member of the New Club of Paris. She holds a PhD in social sciences and organizational behaviour studies from University of Lisbon, Portugal. She is a Professor of Management at Iscte - University Institute of Lisbon and a researcher at DINÂMIA'CET-IUL - Centre for Socioeconomic and Territorial Studies.  She was also a postdoctoral researcher with a focus on the social impacts of additive manufacturing at NOVA University of Lisbon.

Paulo Maurício Selig was president of the Brazilian Production Engineering Association, and a professor, co-founder and first coordinator of the graduate programme in knowledge engineering and management at the Federal University of Santa Catarina (UFSC, Brazil).  He is an intellectual capital researcher and consultant, and permanent chairman of the International Conference on Knowledge and Innovation (ciKi). Currently, he is active in the research project dealing with the effects of human factors and resilience engineering on integrated operations

Éder Henriqson is a professor of human factors and system safety in the School of Business, Pontifícia Universidade Católica do Rio Grande do Sul (PUCRS), Brazil. He has a PhD in production engineering and his research areas include complex sociotechnical systems, human factors, system safety, safety culture, cognitive systems engineering and decision making, and resilience engineering

Bibliographic Information

  • Book Title: Resilience in a Digital Age

  • Book Subtitle: Global Challenges in Organisations and Society

  • Editors: Florinda Matos, Paulo Maurício Selig, Eder Henriqson

  • Series Title: Contributions to Management Science

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022

  • Hardcover ISBN: 978-3-030-85953-4Published: 11 March 2022

  • Softcover ISBN: 978-3-030-85956-5Published: 12 March 2023

  • eBook ISBN: 978-3-030-85954-1Published: 10 March 2022

  • Series ISSN: 1431-1941

  • Series E-ISSN: 2197-716X

  • Edition Number: 1

  • Number of Pages: XIII, 333

  • Number of Illustrations: 63 b/w illustrations

  • Topics: Business Strategy and Leadership, Organization, IT in Business

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-85954-1
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 169.99
Price excludes VAT (USA)
Hardcover Book USD 169.99
Price excludes VAT (USA)