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  • © 2021

Enhancing Police Service Delivery

Global Perspectives and Contemporary Policy Implications

  • Examines the contemporary and complex issue of police service delivery through the perspectives of both academic researchers and law enforcement practitioners

  • Addresses topics of from both a global and a topical perspective

  • Recommends initiatives to enhance police service delivery and improve public trust

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-61452-2
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 169.00
Price excludes VAT (USA)
Hardcover Book USD 169.99
Price excludes VAT (USA)

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Table of contents (24 chapters)

  1. Front Matter

    Pages i-xxxiii
  2. Examining Police Service: An Introduction and Overview

    1. Front Matter

      Pages 1-1
  3. Examining Police Service Delivery in Europe

    1. Front Matter

      Pages 15-15
    2. Evaluating and Revising Police Stop and Search Practices in Scotland

      • Megan O’Neill, Elizabeth Aston
      Pages 31-51
    3. Situational Awareness During a Crisis in Norway: Seeing the Forest, But Not the Trees

      • Magne V. Aarset, Rune Glomseth, Per Christian Juvkam
      Pages 53-65
    4. Predictors of Patrol Officer Openness to New Ideas for Improving Police Service Delivery

      • Alper Durmus Camlibel, S. Hakan Can, Helen M. Hendy
      Pages 67-82

About this book

Contemporary police service delivery and performance are complex phenomena. Law enforcement, particularly at the local level, must therefore face the additional challenges of globalization, cybercrime, counter-terrorism and calls for reform, at a time when extreme budgetary constraints are being implemented. Policing operations encompass multiple critical tasks and responsibilities not routinely measured and evaluated, such as response to incidents involving medical assistance, homelessness, mental illness, community engagement, and neighborhood problem-solving endeavors.  

This volume aims to provide government, criminal justice and policing administrators, policy makers and criminal justice scholars and researchers with comprehensive analyses of the critical issues impacting the challenges inherent in providing effectual public safety, security and service, all from a global perspective. It takes into account popular criticism, extreme budgetary constraints, and the relatively novel and overwhelming challenges of terrorism and cybercrime. The book merges study and practice to identify avenues to best serve community interests, ensure organizational success, and enhance public confidence in policing and in rule of law.

Keywords

  • police service delivery
  • stop and search
  • officer-involved shootings
  • police militarization
  • policing reform
  • police corruption
  • police leadership
  • police-community relations
  • Policing

Editors and Affiliations

  • Pace University, New York, USA

    James F. Albrecht

  • Walden University, Minneapolis, USA

    Garth den Heyer

About the editors

James F. Albrecht is presently a Professor in the Department of Criminal Justice and Homeland Security at Pace University in New York. He served in the European Union Rule of Law Mission (EULEX) in Kosovo (former Yugoslavia) as the Police Chief of the EULEX Police Executive Department, in charge of criminal investigations from 2008 through 2010. He is also a 20-year veteran of the NYPD who retired as the Commanding Officer of NYPD Transit Bureau District 20, responsible for the prevention of crime and terrorism in the subway and rapid transit system across the borough of Queens, New York City. Captain Albrecht was a first responder and incident command staff member at the September 11, 2001 terrorist attack on the World Trade Center and was the incident commander at the November 12, 2001 commercial airliner accident in Queens, NYC. Jimmy served on NYPD Police Commissioner Bratton’s Reengineering Committees from 1994-1995 and again from 2014-2015.

 Garth den Heyer is a leading researcher in policing and counter terrorism and a Professor at the School of Criminology and Criminal Justice at Arizona State University.  He completed his doctorate at Charles Stuart University in Australia. He was a New Zealand police officer for more than 38 years, retiring at the rank of Chief Inspector. Garth is a qualified economist and econometrician and a mixed-methods researcher whose interests include police organizational reform and performance, police service delivery effectiveness, police response to terrorism, and the militarization of policing. Professor den Heyer has published more than 30 articles and written seven books on a variety of criminal justice and policing topics.  He is a member of a number of police advisory committees and editorial boards, and is a senior research fellow with the National Police Foundation (in Washington, DC) and an associate with the Scottish Institute for Policing Research. 

 

 

Bibliographic Information

  • Book Title: Enhancing Police Service Delivery

  • Book Subtitle: Global Perspectives and Contemporary Policy Implications

  • Editors: James F. Albrecht, Garth den Heyer

  • DOI: https://doi.org/10.1007/978-3-030-61452-2

  • Publisher: Springer Cham

  • eBook Packages: Law and Criminology, Law and Criminology (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021

  • Hardcover ISBN: 978-3-030-61293-1

  • Softcover ISBN: 978-3-030-61488-1

  • eBook ISBN: 978-3-030-61452-2

  • Edition Number: 1

  • Number of Pages: XXXI, 452

  • Number of Illustrations: 13 b/w illustrations, 18 illustrations in colour

  • Topics: Crime Control and Security, Crime and Society, Criminology Theory, Critical Criminology

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-61452-2
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 169.00
Price excludes VAT (USA)
Hardcover Book USD 169.99
Price excludes VAT (USA)