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Tourism Employment in Nordic Countries

Trends, Practices, and Opportunities

Palgrave Macmillan
  • Connects policy and practice of tourism within a Nordic context

  • Examines youth employment in the tourism and hospitality industry

  • Explores sustainable tourism employment

  • Uncovers the nature and experience of tourism work

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eBook USD 169.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-47813-1
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 219.99
Price excludes VAT (USA)
Hardcover Book USD 219.99
Price excludes VAT (USA)

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Table of contents (20 chapters)

  1. Front Matter

    Pages i-xxiv
  2. Introduction

    • Andreas Walmsley, Kajsa Åberg, Petra Blinnikka, Gunnar Thór Jóhannesson
    Pages 1-18
  3. Tourism Employment and Education in a Danish Context

    • Ida Marie Visbech Andersen
    Pages 37-56
  4. Tourism Work: Public Management of the Tourism Workforce in Finland

    • Anu Harju-Myllyaho, Maria Hakkarainen, Mari Vähäkuopus
    Pages 57-76
  5. Hardworking, Adaptive, and Friendly: The Marketing of Volunteers in Iceland

    • Jónína Einarsdóttir, Guðbjörg Linda Rafnsdóttir
    Pages 101-121
  6. On the Move: Migrant Workers in Icelandic Hotels

    • Margrét Wendt, Gunnar Thór Jóhannesson, Unnur Dís Skaptadóttir
    Pages 123-142
  7. Migrant Workers in Tourism: Challenges of Unions and Workers in the Icelandic Tourism Boom

    • Magnfríður Júlíusdóttir, Íris H. Halldórsdóttir
    Pages 169-193
  8. Employee Motivation and Satisfaction Practices: A Case from Iceland

    • Magnus Asgeirsson, Paulína Neshybová, Brynjar Thor Thorsteinsson, Ester Gústavsdóttir
    Pages 195-212
  9. Managerial Practices of Co-creation and Psychosocial Work Outcomes

    • Olga Gjerald, Trude Furunes
    Pages 213-234
  10. Seasonal Workers as Innovation Triggers

    • Birgitta Ericsson, Kjell Overvåg, Cecilia Möller
    Pages 235-256
  11. Gateway, Fast Lane, or Early Exit? Tourism and Hospitality as a First Employer of Norwegian Youth

    • Åse Helene Bakkevig Dagsland, Richard N. S. Robinson, Matthew L. Brenner
    Pages 257-278
  12. Sustainable Tourism Employment, the Concept of Decent Work, and Sweden

    • Tara Duncan, Anna Gudmundsson Hillman, Jörgen Elbe
    Pages 327-348

About this book

Viewed through a politico-economic lens, Nordic countries share what is often referred to as the ‘Nordic model’, characterised by a comprehensive welfare state; higher spending on childcare; more equitable income distribution; and lifelong-learning policies. This edited collection considers these contexts to explore the complex nature of tourism employment, thereby providing insights into the dynamic nature, characteristics, and meaning of work in tourism. Contributors combine explorations of the impact of policy on tourism employment with a more traditional human resources management approach focusing on employment issues from an organizational perspective, such as job satisfaction, training, and retention. The text points to opportunities as well as challenges relating to issues such as the notion of ‘decent work’, the role and contribution of migrant workers, and more broadly, the varying policy objectives embedded within the Nordic welfare model. Offering a detailed, multi-faceted analysis of tourism employment, this book is a valuable resource for students, researchers and practitioners interested in tourism employment in the region.

Keywords

  • Migration
  • Indigenous tourism
  • Youth Employment
  • Welfare state
  • Tourism workforce

Editors and Affiliations

  • International Centre for Transformational Entrepreneurship, Coventry University, Coventry, UK

    Andreas Walmsley

  • Region Västerbotten, Umeå, Sweden

    Kajsa Åberg

  • JAMK University of Applied Sciences, Jyväskylä, Finland

    Petra Blinnikka

  • Faculty of Life and Environmental Sciences, University of Iceland, Reykjavík, Iceland

    Gunnar Thór Jóhannesson

About the editors

Andreas Walmsley is Associate Professor  with the International Centre for Transformational Entrepreneurship at Coventry University, UK. He is also Affiliate Researcher at the Icelandic Tourism Research Centre, where he helped establish and currently co-leads Tourism Workforcea research group that focuses on tourism employment in Nordic countries.

Kajsa Åberg is a tourism strategist for the regional development organization in Vasterbotten County, northern Sweden. She has a background as tourism entrepreneur and human geographer with a doctoral thesis entailing studies on the tourism workforce in the Nordic context.

Petra Blinnikka is a senior lecturer in tourism and services management at JAMK University of Applied Sciences, Finland. She has worked within tourism development and education for 17 years. She is a founder and coordinator of the International Centre for Responsible Tourism, ICRT, Finland.

Gunnar Thór Jóhannesson is Professor at the Department of Geography and Tourism, University of Iceland. He is a founding member of AIRTH – Alliance for Innovators and Researchers in Tourism and Hospitality and vice-lead of the UArctic Thematic Network on Northern Tourism. 

Bibliographic Information

  • Book Title: Tourism Employment in Nordic Countries

  • Book Subtitle: Trends, Practices, and Opportunities

  • Editors: Andreas Walmsley, Kajsa Åberg, Petra Blinnikka, Gunnar Thór Jóhannesson

  • DOI: https://doi.org/10.1007/978-3-030-47813-1

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

  • Hardcover ISBN: 978-3-030-47812-4

  • Softcover ISBN: 978-3-030-47815-5

  • eBook ISBN: 978-3-030-47813-1

  • Edition Number: 1

  • Number of Pages: XXIV, 452

  • Number of Illustrations: 8 b/w illustrations, 7 illustrations in colour

  • Topics: Human Resource Management, Industrial Organization, Tourism Management, Sociology of Work

Buying options

eBook USD 169.00
Price excludes VAT (USA)
  • ISBN: 978-3-030-47813-1
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book USD 219.99
Price excludes VAT (USA)
Hardcover Book USD 219.99
Price excludes VAT (USA)