Illustrates innovative strategies for the rapidly changing brick-and-mortar retail industry
Presents international examples of success, both large chains and small, independent retailers
Highlights brand experience, retail technologies, adaptations of online retail and sustainability as key elements for added customer value
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Table of contents (16 chapters)
About this book
This book provides an accessible and multifaceted vision of the ongoing changes in the retail industry, presenting practical steps a retailer can take in their store to adapt to the digitized world. The benefits of online commerce can be transferred to physical retail, and brick-and-mortar businesses can expand on their existing advantages. Using these strategies, physical stores can not only compete with online retail, they can offer even more to their customers.
Store closures are taking place at a staggering rate, and this book offers guidance on how to overcome the so-called retail apocalypse. The book offers 15 innovative strategies on how to:
- Transfer the benefits of online shopping to physical stores
- Develop new, interactive brand experiences
- Apply latest in-store technologies
- Present customers a more sustainable, greener store experience
- Brick and mortar stores
- physical retail
- brand experience
- brand loyalty
- digital retail
- artificial intelligence
- in-store apps
- easy checkout
Authors and Affiliations
BIG IDEAS Visual Merchandising Inc, Miami, USA
About the author
Matthias Spanke is Founder and Chief Executive Officer of the full-service visual merchandising agency BIG IDEAS with headquarters in the USA and Europe. In his 25-year career he has been shaping brand experiences of leading retailers worldwide. His expertise covers the development and implementation of successful strategies for the in-store brand experiences of more than 100 leading companies.
Spanke's career began in Europe, where he was Global Head of Visual Merchandising for leading chain stores. In 2009 he shifted to the agency side as a founder and partner and supported internationally renowned brands as Retail Consultant and Creative Director. When Macy's Inc. offered Spanke the position of Vice President Creative Director of Visual Merchandising, he moved to New York, where he was responsible for the visual concept of all Macy's stores in the US.
In 2017, Spanke left the department store chain to found the full-service agency BIG IDEAS Visual Merchandising. Since then, he has been Chief Executive Officer of the agency. Spanke's strategic leadership is driven by his passion for creative and innovative solutions that fit the respective brand precisely.An expert in brick-and-mortar retail and visual merchandising, Spanke regularly gives presentations and leads workshops on the retail trends and retail experience. He is the author of two industry books and more than 30 articles for industry magazines.
Book Title: Retail Isn't Dead
Book Subtitle: Innovative Strategies for Brick and Mortar Retail Success
Authors: Matthias Spanke
Publisher: Palgrave Macmillan Cham
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020
Hardcover ISBN: 978-3-030-36649-0Published: 11 January 2020
eBook ISBN: 978-3-030-36650-6Published: 10 January 2020
Edition Number: 1
Number of Pages: XIV, 137
Number of Illustrations: 2 b/w illustrations, 36 illustrations in colour