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Tactical Management in Complexity

Managerial and Informational Aspects

  • Book
  • © 2020


  • Combines studies of complex systems with the management sciences
  • Introduces the DENICA method, which helps managers to make sound decisions in complex environments
  • Provides case studies from various contexts in Macedonia and Belgium for illustration

Part of the book series: Contributions to Management Science (MANAGEMENT SC.)

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Table of contents (6 chapters)


About this book

This book draws on the author’s own experience as a practitioner, collaborations with professionals from small and medium-sized businesses with international scope in North Macedonia and Belgium, and academic research. Its goal is to bring together tactical management and information systems research in complex environments. By developing the “DENICA” managerial method it re-introduces tactics as an important managerial function and underestimated source of competitive advantage. The book also offers a roadmap for dynamic reconfiguration of the managerial systems in complex environment, while considering adaptability, sustainability and effectiveness in the process. Furthermore, the book introduces a methodological “kaleidoscope” which combines IS methodology with the managerial sciences, offering a model that can be adapted and replicated to specific contexts in order to achieve fitting solutions. Real-world case studies from North Macedonia and Belgium apply these methods and illustrate their practical implications.

Authors and Affiliations

  • Faculty of Economics, University St. Kliment Ohridski, Bitola, North Macedonia; Faculty of Economics and Business Administration, Ghent University, Ghent, Belgium

    Renata Petrevska Nechkoska

About the author

Renata Petrevska Nechkoska is a researcher, lecturer and practitioner with considerable experience both in rising economies such as in Western Balkans and in Western Europe. After a decade of middle management experience in banking, she moved to the academic world in order to approach tactical management from a multidisciplinary perspective. She holds a double PhD degree in Business Economics from Ghent University (Belgium) and in Management from the University of St. Kliment Ohridski (North Macedonia). In her role as a project evaluator for the European Commission, she applies strategic, tactical and operational management practices in an unpredictable global environment in order to promote sustainable business models and innovations. In her role as head of research in the Western Balkans Alumni Association, she effectuates her internationally-acquired capabilities to improving the higher education ecosystems in the Western Balkans. She is committed to facilitate co-evolution among students, peers, academics, businesses, economies, societies and disciplines.


Bibliographic Information

  • Book Title: Tactical Management in Complexity

  • Book Subtitle: Managerial and Informational Aspects

  • Authors: Renata Petrevska Nechkoska

  • Series Title: Contributions to Management Science

  • DOI:

  • Publisher: Springer Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer Nature Switzerland AG 2020

  • Hardcover ISBN: 978-3-030-22803-3Published: 21 August 2019

  • Softcover ISBN: 978-3-030-22806-4Published: 21 August 2020

  • eBook ISBN: 978-3-030-22804-0Published: 10 August 2019

  • Series ISSN: 1431-1941

  • Series E-ISSN: 2197-716X

  • Edition Number: 1

  • Number of Pages: XX, 288

  • Number of Illustrations: 72 b/w illustrations, 76 illustrations in colour

  • Topics: Business Strategy/Leadership, Organization, Business Information Systems

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