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  • Book
  • Open Access
  • © 2019

Crisis Reporters, Emotions, and Technology

An Ethnography

Palgrave Macmillan


  • Explores the emotional experience and development of crisis reporters

  • Combines in-depth research with a creative non-fiction narrative to create an innovative writing style

  • Demonstrates how media organizations and the professional ideology of journalists should change in order to tackle an pervasive cynicism in the industry

Buying options

Softcover Book USD 34.99
Price excludes VAT (USA)
Hardcover Book USD 31.00
Price excludes VAT (USA)

Table of contents (7 chapters)

  1. Front Matter

    Pages i-xx
  2. An Introduction to Crisis Reporting: Setting Out

    • Johana Kotišová
    Pages 1-28Open Access
  3. Defining a Crisis: Boarding

    • Johana Kotišová
    Pages 29-67Open Access
  4. The Emotional Experience of Crisis Reporters: The Journey

    • Johana Kotišová
    Pages 69-118Open Access
  5. Emotions, Technology, and Crisis Reconsidered: Ending

    • Johana Kotišová
    Pages 171-187Open Access
  6. Creative Nonfiction and the Research Method

    • Johana Kotišová
    Pages 189-219Open Access
  7. Correction to: Crisis Reporters, Emotions, and Technology

    • Johana Kotišová
    Pages C1-C2Open Access
  8. Back Matter

    Pages 221-232

About this book

This open access book explores the emotional labour of crisis reporters in an original style that combines fictional and factual narrative. Exploring how journalists make sense of their emotional experience and development in relation to their professional ideology, it illustrates how media professionals learn to think and act within crisis situations. Drawing on in-depth interviews with journalists reporting on wars, terror attacks and natural disasters, the book rethinks traditional concepts in journalistic thought. Finally, it reflects on the specific, contemporary vulnerabilities of industry professionals, including the impact of new technologies, specific forms of precarity, and a particular strain of cynicism central to the industry. Combining comprehensive, empirical research with the fictional narrative of a journalist protagonist, Crisis Reporters, Emotions and Technology establishes an innovative approach to academic storytelling.


  • Crisis Reporting
  • Ethnography
  • Sociology of Emotions
  • European Media Policy
  • Emotional Labour
  • Global Crises
  • Open Access


“This is an impressive book— incredibly intelligent, well formulated, knowledgeable, deep and beautifully structured.” (Thomas Ubbesen, foreign correspondent and writer)

“It is rare that a scholarly work is both deeply moving and informative. Johana Kotišová has given us exactly such a book. Her impeccable research makes journalists human again, and forces us to confront our own vulnerability as we are confronted with theirs.” (Mark Deuze, Professor of Media Studies at the University of Amsterdam, the Netherlands)

“Johana Kotisova has researched a highly innovative study that draws on rigorous newsroom ethnography and in-depths interviews to investigate journalists’ emotions in crisis situations. This outstanding scholarly work sheds an illuminating light on the complex interplay between professional journalists, news room pressures, technology, and crisis events. The book is eloquently written and a must-read for students, scholars, journalists and citizens.” (Florian Zollmann, Lecturer in Journalism, Newcastle University, UK)

Authors and Affiliations

  • Faculty of Arts, Charles University, Prague, Czech Republic

    Johana Kotišová

About the author

Johana Kotišová is a postdoctoral researcher at the Faculty of Arts, Charles University, Prague.

Bibliographic Information

  • Book Title: Crisis Reporters, Emotions, and Technology

  • Book Subtitle: An Ethnography

  • Authors: Johana Kotišová

  • DOI:

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Literature, Cultural and Media Studies, Literature, Cultural and Media Studies (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s) 2019

  • License: CC BY

  • Hardcover ISBN: 978-3-030-21427-2Published: 08 August 2019

  • Softcover ISBN: 978-3-030-21430-2Published: 14 August 2020

  • eBook ISBN: 978-3-030-21428-9Published: 29 July 2019

  • Edition Number: 1

  • Number of Pages: XX, 232

  • Number of Illustrations: 11 b/w illustrations

  • Topics: Journalism, Media and Communication

Buying options

Softcover Book USD 34.99
Price excludes VAT (USA)
Hardcover Book USD 31.00
Price excludes VAT (USA)