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  • © 2020

The Future of Management in an AI World

Redefining Purpose and Strategy in the Fourth Industrial Revolution

Palgrave Macmillan
  • Offers contributions from leading voices including Julian Birkinshaw, Peter Cappelli, Franz Heukamp, Jeffrey Pfeffer, Bernard Yeung, Dominique Hanssens and Thomas W. Malone

  • Presents a framework to understand and integrate AI in the context of the governance and management of an organisation

  • Explores models of leadership development that include the use of AI

Part of the book series: IESE Business Collection (IESEBC)

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-xxiii
  2. An Introduction to AI and Management

    1. Front Matter

      Pages 1-1
    2. AI for Management: An Overview

      • Dario Gil, Stacy Hobson, Aleksandra Mojsilović, Ruchir Puri, John R. Smith
      Pages 3-19
  3. The Changing Nature of Companies and General Management

    1. Front Matter

      Pages 21-21
    2. What Is the Value of Firms in an AI World?

      • Julian Birkinshaw
      Pages 23-35
  4. Leadership Development and Talent Management in an AI Age

    1. Front Matter

      Pages 65-65
    2. Can Data Science Change Human Resources?

      • Peter Cappelli, Prasanna Tambe, Valery Yakubovich
      Pages 93-115
  5. Some Key Managerial, Interdisciplinary Challenges

    1. Front Matter

      Pages 149-149
    2. AI, Marketing Science and Sustainable Profit Growth

      • Dominique M. Hanssens
      Pages 151-163
  6. Back Matter

    Pages 237-242

About this book

Artificial Intelligence (AI) is redefining the nature and principles of general management.  The technological revolution is reshaping industries, disrupting existing business models, making traditional companies obsolete and creating social change. In response, the role of the manager needs to urgently evolve and adjust. Companies need to rethink their purpose, strategy, organisational design and decision-making rules. Crucially they will also need to consider how to nurture and develop the business leaders of the future and develop new ways to interact with society on issues such as privacy and trust.

 

Containing international insights from leading figures from the world of management and technology, this book addresses the big challenges facing organisations, including:

 

 ·        Decision-making

·         Corporate strategy

·         People management and leadership

·         Organisational design

 

Taking a holistic approach, this collection of expert voices provides valuable insight into how firms will discover and commit to what makes them unique in this new big data world, empowering them to create and sustain competitive advantage.

Reviews

“As business leaders look to AI to improve business performance, Jordi Canals and Franz Heukamp outline very successfully how AI can support critical decision-making. This book provides an invaluable tool for corporate reinvention.” (Luis Maroto, President & CEO, Amadeus)

“No matter how AI may transform companies, managers will still have to make decisions. They will require emotional intelligence, ethics and insight for this task. The moral dimension of decision-making, a key feature of the CEO’s job, will therefore become more important than ever. This is only one of the many interesting lessons this important book provides. A ‘must-read’ for every manager.” (Narayana Murthy, Founder, Infosys, India)

“This book addresses the very heart of a manager’s challenge to make good decisions, manage the digital transition, and drive business with constantly changing technology.  It is an indispensable read for leaders searching for guidance on the myriad strategic decisions on how and why to integrate AI into their business.” (Silvio Napoli, Chairman, Schindler)

“The Future of Management in an AI World demonstrates that the success of transition to AI will heavily depend on a new approach to people engagement and leadership. In an AI world, progress will still be led by people.” (Jean-Pascal Tricoire, CEO, Schneider Electric)

“Imagine the introduction of electricity in a world which previously had no electricity.  Every facet of life is transformed from the biggest to the tiniest. The impact of AI on human society is nothing less than civilisational change, affecting not only material and intellectual aspects but also posing unsettling moral challenges in the way human beings interact with one another.  In the economic sphere, AI acts at different levels - design and production of goods and services, industry configurations and management itself.  This timely book on The Future of Management in an AI World by Jordi Canals and Franz Heukamp fills a relative void in the growing volume of literature on AI and its impact on leadership.  The chapters discuss how AI will profoundly change human organisation and the nature of leadership.” (George Yeo, Chairman, Kerry Logistics)

Editors and Affiliations

  • IESE Business School, University of Navarra, Barcelona, Spain

    Jordi Canals, Franz Heukamp

About the editors

Jordi Canals is the IESE Foundation Professor of Corporate Governance at IESE Business School, Spain. He served as Dean of IESE Business School between 2001 and 2016 and is a recognised scholar in the areas of corporate strategy, corporate governance and globalisation. Jordi has written several books including Shaping Entrepreneurial Mindsets (Palgrave, 2015), and has acted as Guest Scholar at the International Monetary Fund and the Brookings Institution, Visiting Scholar at the World Bank, and Post-doctoral Research Fellow at Harvard Business School. Jordi was also a member of the Corporate Governance Commission set up by the Spanish Government in July 2002, and is a founding member of the European Shadow Financial Regulatory Committee.

Franz Heukamp is the Dean and A. Valero Professor of Management at IESE Business School, Spain, where he was previously Associate Dean for MBA Programs. He graduated from Massachusetts Institute of Technology (MIT), USA, in 2002. As a scholar, he studies decision-making from a behavioural and neuroeconomics perspective, with a special emphasis on risk and decisions under uncertainty. In this context, he regularly works with a wide range of participants, from MBA students to CEOs.


Bibliographic Information

  • Book Title: The Future of Management in an AI World

  • Book Subtitle: Redefining Purpose and Strategy in the Fourth Industrial Revolution

  • Editors: Jordi Canals, Franz Heukamp

  • Series Title: IESE Business Collection

  • DOI: https://doi.org/10.1007/978-3-030-20680-2

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020

  • Hardcover ISBN: 978-3-030-20679-6Published: 07 October 2019

  • Softcover ISBN: 978-3-030-20682-6Published: 07 October 2020

  • eBook ISBN: 978-3-030-20680-2Published: 21 September 2019

  • Series ISSN: 2947-7743

  • Series E-ISSN: 2947-7751

  • Edition Number: 1

  • Number of Pages: XXIII, 242

  • Number of Illustrations: 4 b/w illustrations, 8 illustrations in colour

  • Topics: Popular Science in Business and Management, Innovation/Technology Management, Business Strategy/Leadership

Buy it now

Buying options

eBook USD 34.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 44.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access