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Palgrave Macmillan

Lean Culture in Higher Education

Towards Continuous Improvement

  • Book
  • © 2019


  • Critically examines the Lean culture in universities
  • Proposes a model to assess Lean culture maturity
  • Takes a humanistic approach
  • Determines conditions for Lean culture implementation

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About this book

This book deepens the understanding of cultural conditions for implementing organizational and process changes in higher education institutions. Developing the humanistic and critical trend in Lean management research, it aims to define the notion and maturity of a Lean culture in higher education institutions as well as to determine its key dimensions and descriptions in the light of adopted ontological and epistemological assumptions. This book defines the notion of Lean Culture, proposes a model to assess its maturity, determines conditions for its implementation, and presents the tools of the Lean management model in a university. It supplements the issues related to the implementation of the Lean concept by adopting a humanistic approach.

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Table of contents (5 chapters)

Authors and Affiliations

  • Institute of Public Affairs, Jagiellonian University, Kraków, Poland

    Justyna Maciąg

About the author

Justyna Maciąg, PhD, is a lecturer, researcher and practitioner in Lean management, Six Sigma, quality and process management, and a member of the Steering Committee of the LeanHE Hub, working with the higher education, public and private sectors to improve their performance.

Bibliographic Information

  • Book Title: Lean Culture in Higher Education

  • Book Subtitle: Towards Continuous Improvement

  • Authors: Justyna Maciąg

  • DOI:

  • Publisher: Palgrave Macmillan Cham

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2019

  • Hardcover ISBN: 978-3-030-05685-8Published: 21 March 2019

  • eBook ISBN: 978-3-030-05686-5Published: 12 March 2019

  • Edition Number: 1

  • Number of Pages: XVIII, 358

  • Number of Illustrations: 33 b/w illustrations, 5 illustrations in colour

  • Topics: Business Strategy/Leadership, Organization, Knowledge Management, Management Education

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