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Business Process Engineering

Advancing the State of the Art

  • D. Jack Elzinga
  • Thomas R. Gulledge
  • Chung-Yee Lee

Table of contents

  1. Front Matter
    Pages i-ix
  2. A.-W. Scheer, Th. Allweyer
    Pages 1-24
  3. Thomas H. Davenport, Miguel A. Perez-Guardado
    Pages 25-41
  4. Thomas R. Gulledge, Rainer A. Sommer, M. Murat Tarimcilar
    Pages 43-60
  5. Shawn A. Bohner, Clement L. McGowan, Mary M. Harlow
    Pages 61-81
  6. Richard J. Mayer, Paula S. DeWitte
    Pages 83-129
  7. Minder Chen
    Pages 187-211
  8. Albert Jones, Shigeki Umeda, Wayne Davis
    Pages 223-253
  9. Lynne M. Sullivan, Larry Kelly, David Olson
    Pages 255-282
  10. P. A. Smart, S. J. Childe, R. S. Maull
    Pages 283-317
  11. Jane L. Snowdon
    Pages 319-334
  12. Sowmyanarayanan Sadagopan
    Pages 377-388
  13. Back Matter
    Pages 389-391

About this book

Introduction

Due to growing concern about the competitiveness of industry in the international marketplace and the efficiency ofgovernment enterprises, widespread initiatives are currently underway to enhance thecompetitive posture offirms and to streamline government operations. Nearly all enterprises are engaged in assessing ways in which their productivity, product quality and operations can be improved. These efforts canbe described as Business Process Engineering (BPE). BPE had its roots in industry under differing titIes: Process Improvement, Process Simplification, Process Innovation, Reengineering, etc. It has matured to be an important ingredient of successful enterprises in the private and public sectors. After extensive exploitation by industrial and governmental practitioners and consultants, it is attracting increasing attention from academics in the fields of engineering and business. However, even with all of this attention in the popular literature, serious scholarly literature on BPE is in short supply. TItis is somewhat surprising, especially since so many large international organizations have attempted BPE projectswith varied success.

Keywords

Alignment Business Reengineering Change business design development information information technology model organization process engineering simulation

Editors and affiliations

  • D. Jack Elzinga
    • 1
  • Thomas R. Gulledge
    • 2
  • Chung-Yee Lee
    • 3
  1. 1.Industrial and Systems EngineeringUniversity of FloridaUSA
  2. 2.The Institute of Public Policy, Policy Analysis CenterGeorge Mason UniversityUSA
  3. 3.Department of Industrial EngineeringTexas A&M UniversityUSA

Bibliographic information