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Measuring E-government Efficiency

The Opinions of Public Administrators and Other Stakeholders

  • Book
  • © 2014


  • Analyzes the perceptions of efficiency of e-government technologies by public sector officials and politicians
  • Focuses on how e-government efficiency could be measured and why similar e-government initiatives result in different outcomes in different contexts
  • Investigates why public managers and politicians are undertaking e-government projects and why stakeholders could be forcing public administrations to undertake e-government projects
  • Includes supplementary material:

Part of the book series: Public Administration and Information Technology (PAIT, volume 5)

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Table of contents (15 chapters)


About this book

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.

Editors and Affiliations

  • Department of Accounting and Finance, University of Granada, Granada, Spain

    Manuel Pedro Rodríguez-Bolívar

Bibliographic Information

  • Book Title: Measuring E-government Efficiency

  • Book Subtitle: The Opinions of Public Administrators and Other Stakeholders

  • Editors: Manuel Pedro Rodríguez-Bolívar

  • Series Title: Public Administration and Information Technology

  • DOI:

  • Publisher: Springer New York, NY

  • eBook Packages: Business and Economics, Economics and Finance (R0)

  • Copyright Information: Springer Science+Business Media New York 2014

  • Hardcover ISBN: 978-1-4614-9981-7Published: 19 March 2014

  • Softcover ISBN: 978-1-4939-5483-4Published: 23 August 2016

  • eBook ISBN: 978-1-4614-9982-4Published: 19 March 2014

  • Series ISSN: 2512-1812

  • Series E-ISSN: 2512-1839

  • Edition Number: 1

  • Number of Pages: XV, 285

  • Number of Illustrations: 29 b/w illustrations, 8 illustrations in colour

  • Topics: Public Administration, Innovation/Technology Management, Political Science

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