Skip to main content

Organizational Learning

Creating, Retaining and Transferring Knowledge

  • Book
  • © 2013
  • Latest edition


  • Presents state-of-the-art research on organizational learning and knowledge
  • Updated edition features a new chapter on theory and analysis and an increased focus on service organizations
  • Describes and integrates the results of research on factors explaining organizational learning curves and the persistence and transfer of productivity gains acquired through experience
  • Includes supplementary material:

This is a preview of subscription content, log in via an institution to check access.

Access this book

eBook USD 189.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 249.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 249.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

About this book

Why do some organizations learn at faster rates than others? Why do organizations "forget"? Could productivity gains acquired in one part of an organization be transferred to another? These are among the questions addressed in Organizational Learning: Creating, Retaining and Transferring Knowledge. Since its original publication in 1999, this book has set the standard for research and analysis in the field. This fully updated and expanded edition showcases the most current research and insights, featuring a new chapter that provides a theoretical framework for analyzing organizational learning and presents evidence about how the organizational context affects learning processes and outcomes. Drawing from a wide array of studies across the spectrum of management, economics, sociology, and psychology, Organizational Learning explores the dynamics of learning curves in organizations, with particular emphasis on how individuals and groups generate, share, reinforce, and sometimes forget knowledge. With an increased emphasis on service organizations, including healthcare, Linda Argote demonstrates that organizations vary dramatically in the rates at which they learn—with profound implications for productivity, performance, and managerial and strategic decision making.

Similar content being viewed by others


Table of contents (7 chapters)

Authors and Affiliations

  • Graduate School of Industrial, Administration, Carnegie Mellon University, Pittsburgh, USA

    Linda Argote

About the author

Linda Argote is the David M. Kirr and Barbara A. Kirr Professor of Industrial Administration. Her teaching and research interests include organizational learning, productivity, transfer of knowledge, organizational memory, group decision-making and performance.

Bibliographic Information

  • Book Title: Organizational Learning

  • Book Subtitle: Creating, Retaining and Transferring Knowledge

  • Authors: Linda Argote

  • DOI:

  • Publisher: Springer New York, NY

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer Science+Business Media New York 2013

  • Hardcover ISBN: 978-1-4614-5250-8Published: 14 November 2012

  • Softcover ISBN: 978-1-4899-8715-0Published: 13 December 2014

  • eBook ISBN: 978-1-4614-5251-5Published: 14 November 2012

  • Edition Number: 2

  • Number of Pages: X, 218

  • Topics: Human Resource Management, Organization, Business Strategy/Leadership

Publish with us