Cross-Cultural Knowledge Management

Fostering Innovation and Collaboration Inside the Multicultural Enterprise

  • Manlio Del Giudice
  • Elias G. Carayannis
  • Maria Rosaria Della Peruta

Part of the Innovation, Technology, and Knowledge Management book series (ITKM, volume 11)

Table of contents

  1. Front Matter
    Pages i-x
  2. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 1-12
  3. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 13-24
  4. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 25-35
  5. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 37-47
  6. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 49-62
  7. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 63-77
  8. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 103-115
  9. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 117-135
  10. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 137-152
  11. Manlio Del Giudice, Elias G. Carayannis, Maria Rosaria Della Peruta
    Pages 153-160
  12. Back Matter
    Pages 161-166

About this book

Introduction

Cross-cultural knowledge management, an elusive yet consequential phenomenon, is becoming an increasingly essential factor in organizational practice and policy in the era of globalization.  In order to overcome culturally shaped blind spots in conducting research in different settings, this volume highlights how the structuring of roles, interests, and power among different organizational elements, such as teams, departments, and management hierarchies (each comprised of members from different intellectual and professional backgrounds), generates various paradoxes and tensions that bring into play a set of dynamics that have an impact on learning processes.

 

In this context, such questions often arise: How is knowledge shared in the multicultural organization? What problems and issues emerge? How do different mentalities affect people’s responses to new knowledge and new ideas? How can knowledge-sharing processes be improved? Under which conditions do ideas generated by units or groups of different cultural traditions have a chance of being heard and implemented?

 

Such questions translate into an investigation of potential managerial dilemmas that occur when different but equally valid choices create tensions in decision making. The authors draw from experiences working with a wide variety of organizations, and insights from such fields as sociology and psychology, to shed new light on the dynamics of knowledge management in the multicultural enterprise.  In so doing, they help to identify both obstacles to successful communication and opportunities to inspire creativity and foster collaboration.  The authors note that in order to enable organizations to transfer knowledge effectively, mechanisms for dispute settlement, mediation of cultural conflict, and enforcing agreements need to be in place.

Keywords

Creativity Cross-cultural studies Entrepreneurial behavior Entrepreneurship Innovation Invention Organizational behavior Organizational culture

Authors and affiliations

  • Manlio Del Giudice
    • 1
  • Elias G. Carayannis
    • 2
  • Maria Rosaria Della Peruta
    • 3
  1. 1.Second University of NaplesNaplesItaly
  2. 2.School of BusinessGeorge Washington UniversityWashingtonUSA
  3. 3.Second University of NaplesNaplesItaly

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4614-2089-7
  • Copyright Information Springer Science+Business Media, LLC 2012
  • Publisher Name Springer, New York, NY
  • eBook Packages Business and Economics
  • Print ISBN 978-1-4614-2088-0
  • Online ISBN 978-1-4614-2089-7
  • About this book