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Office Automation

A User-Driven Method

  • Authors
  • Don Tapscott

Part of the Applications of Modern Technology in Business book series (AMTB)

Table of contents

  1. Front Matter
    Pages i-xx
  2. Don Tapscott
    Pages 1-25
  3. Don Tapscott
    Pages 27-36
  4. Don Tapscott
    Pages 81-105
  5. Don Tapscott
    Pages 107-121
  6. Don Tapscott
    Pages 123-135
  7. Don Tapscott
    Pages 137-168
  8. Don Tapscott
    Pages 187-198
  9. Don Tapscott
    Pages 199-212
  10. Don Tapscott
    Pages 213-226
  11. Back Matter
    Pages 227-244

About this book

Introduction

Every pioneer takes large risks, hoping that the new frontier he seeks will provide the benefits of independence and good fortune. Don Tapscott is such a pioneer in the area of office automation. He has been a true pioneer, having entered the field in its early days and taken the risk of working not in technol­ ogy, which was fashionable, but in the field of the problems of organizations, which was less fashionable, but in many ways more important. The utilization of computers for data processing, accounting, inventory, and other "bread and butter" applications is now well entrenched in our society and culture. The process of designing such systems tends to focus on the needs of the company and the constraints of the equipment, leading to efficient systems with little tolerance for the variety of people who must use or interface with them. Within the office automation area, these methods do not work nearly as well. The frequency and amount of human interaction in the office environment, and the wide variety of situations and reactions there­ in, demands a different design methodology.

Keywords

Processing accounting automation computer office automation organization service-oriented computing society

Bibliographic information