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Foundations of Business Telecommunications Management

  • Authors
  • Kenneth C. Grover

Part of the Approaches to Information Technology book series (AIT)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. The Growth and Development of Telecommunications

    1. Front Matter
      Pages 1-1
    2. Kenneth C. Grover
      Pages 3-6
    3. Kenneth C. Grover
      Pages 7-10
    4. Kenneth C. Grover
      Pages 11-13
    5. Kenneth C. Grover
      Pages 15-18
    6. Kenneth C. Grover
      Pages 19-21
  3. Telecommunications Systems

    1. Front Matter
      Pages 23-23
    2. Kenneth C. Grover
      Pages 25-37
    3. Kenneth C. Grover
      Pages 39-43
    4. Kenneth C. Grover
      Pages 45-50
    5. Kenneth C. Grover
      Pages 51-56
  4. Telecommunications Standards of Service

    1. Front Matter
      Pages 57-57
    2. Kenneth C. Grover
      Pages 59-61
    3. Kenneth C. Grover
      Pages 63-66
    4. Kenneth C. Grover
      Pages 67-69
    5. Kenneth C. Grover
      Pages 71-78
    6. Kenneth C. Grover
      Pages 79-80
    7. Kenneth C. Grover
      Pages 81-82
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      Pages 83-84
    9. Kenneth C. Grover
      Pages 85-87
    10. Kenneth C. Grover
      Pages 89-90
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      Pages 91-95
    12. Kenneth C. Grover
      Pages 97-98
    13. Kenneth C. Grover
      Pages 99-100
    14. Kenneth C. Grover
      Pages 101-102
  5. Telecommunications Planning

    1. Front Matter
      Pages 103-103
    2. Kenneth C. Grover
      Pages 105-106
    3. Kenneth C. Grover
      Pages 107-108
    4. Kenneth C. Grover
      Pages 109-120
    5. Kenneth C. Grover
      Pages 121-122
  6. Telecommunications Operational Management

    1. Front Matter
      Pages 123-123
    2. Kenneth C. Grover
      Pages 125-126
    3. Kenneth C. Grover
      Pages 127-143
    4. Kenneth C. Grover
      Pages 145-155
  7. Freedom of Choice

    1. Front Matter
      Pages 157-157
    2. Kenneth C. Grover
      Pages 159-161
    3. Kenneth C. Grover
      Pages 163-177
  8. Conclusion

    1. Front Matter
      Pages 179-179
    2. Kenneth C. Grover
      Pages 181-181
    3. Kenneth C. Grover
      Pages 183-183
  9. Back Matter
    Pages 185-196

About this book

Introduction

lnfonnation technology is about more than computers. Thus, it was a recurring-and rather infuriating-aspect of the early discussions on infonnation technology that those who participated tended either to ignore or to severely understate the role in infonnation technology of telecommunications. This very fine book by Ken Grover goes a long way toward correcting that misconception. However important the computer and computer-based equipment might be, the role of telecommunications equip­ ment has also been and continues to be significant. Moreover, as the author brings out, it is going to be even more important. As this enthralling story unfolds the reader will find him or herself continually remarking that there cannot be more-but again and again, there is. Those who are already of the world of telecommunications will, on reading this work, be proud of their colleague. Those who are already of the world of computers will learn a great deal and, it is to be hoped, will in future be fairer toward telecommunications than they have been in the past. Those who are new to the world of information technology will sally forth better balanced than most.

Keywords

Distribution Information Technology (IT) Investment Revolution communications management computer foundation leasing management networks performance productivity technology

Bibliographic information