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Extended Warranties, Maintenance Service and Lease Contracts

Modeling and Analysis for Decision-Making

  • D.N.Prabhakar Murthy
  • Nat Jack

Part of the Springer Series in Reliability Engineering book series (RELIABILITY)

Table of contents

  1. Front Matter
    Pages i-xviii
  2. D.N.P. Murthy, Nat Jack
    Pages 1-19
  3. Background Material

    1. Front Matter
      Pages 21-21
    2. D. N. P. Murthy, Nat Jack
      Pages 23-46
    3. D. N. P. Murthy, Nat Jack
      Pages 47-76
    4. D.N.P. Murthy, Nat Jack
      Pages 77-87
  4. Extended Warranties and Maintenance Service Contracts

    1. Front Matter
      Pages 89-89
    2. D. N. P. Murthy, Nat Jack
      Pages 91-125
    3. D. N. P. Murthy, Nat Jack
      Pages 127-150
    4. D. N. P. Murthy, Nat Jack
      Pages 151-179
    5. D. N. P. Murthy, Nat Jack
      Pages 181-235
  5. Lease Contracts

    1. Front Matter
      Pages 237-237
    2. D. N. P. Murthy, Nat Jack
      Pages 239-264
    3. D. N. P. Murthy, Nat Jack
      Pages 265-308
  6. Management Issues

    1. Front Matter
      Pages 309-309
    2. D. N. P. Murthy, Nat Jack
      Pages 311-338
    3. D. N. P. Murthy, Nat Jack
      Pages 339-344
  7. Back Matter
    Pages 345-399

About this book

Introduction

Serving to unify the existing literature on extended warranties, maintenance service contracts and lease contracts, this book also presents a unique perspective on the topic focussed on cost analysis and decision-making from the perspectives of the parties involved.

Using a game theoretic approach together with mathematical modelling, results are presented in an integrated manner with key topics that require further research highlighted in order to serve as a starting point for researchers (engineers and statisticians) who are interested in doing further work in these areas.

Designed to assist practitioners (managers, engineers, applied statisticians) who are involved with extended warranties, maintenance service contracts and lease contracts, the book provides them with the models and techniques needed for proper cost analysis and effective decision-making.

The book is also suitable for use as a reference text in industrial engineering, applied statistics, operations research and management.

Keywords

Agency Theory Applications of Maintenanace Service Warranties Base and Extended Warranty Procedures Cost Analysis of Extended Warranties and Game Theory Inclusive Decision Making Maintenanace Service Contracts Product Classification and Reliability

Authors and affiliations

  • D.N.Prabhakar Murthy
    • 1
  • Nat Jack
    • 2
  1. 1.School of Mechanical and Mining EngineeringUniversity of QueenslandBrisbaneAustralia
  2. 2.Dundee Business SchoolUniversity of Abertay DundeeDundeeUnited Kingdom

Bibliographic information

  • DOI https://doi.org/10.1007/978-1-4471-6440-1
  • Copyright Information Springer-Verlag London 2014
  • Publisher Name Springer, London
  • eBook Packages Engineering
  • Print ISBN 978-1-4471-6439-5
  • Online ISBN 978-1-4471-6440-1
  • Series Print ISSN 1614-7839
  • Series Online ISSN 2196-999X
  • Buy this book on publisher's site