Agent Supported Cooperative Work

  • Yiming Ye
  • Elizabeth Churchill

Table of contents

  1. Front Matter
    Pages i-xxi
  2. Yiming Ye, Elizabeth Churchill
    Pages 1-25
  3. Clarence Ellis, Jacques Wainer, Paulo Barthelmess
    Pages 27-52
  4. Martin D. Beer, Richard Hill, David Wei Huang, Andrew Sixsmith
    Pages 53-77
  5. Monica Divitini, Marcello Sarini, Carla Simone
    Pages 79-103
  6. James H. Kaufman, Joann Ruvolo, Daniel A. Ford
    Pages 127-152
  7. André P. Meyer
    Pages 153-175
  8. Seng Wai Loke, Arkady Zaslavsky
    Pages 205-229
  9. Weiming Shen, Hamada Ghenniwa, Lihui Wang
    Pages 231-253
  10. Mark Klein, Hiroki Sayama, Peyman Faratin, Yaneer Bar-Yam
    Pages 255-271
  11. Xun Yi, Yiming Ye, Chee Kheong Siew, Mahbubur Rahman Syed
    Pages 273-294
  12. Back Matter
    Pages 295-297

About this book


Improvements in computer networking have heralded great expectations for computer-mediated distributed work. However, experience has revealed that, as information flow improves, a central problem for distributed workers is the administration, management and control of that information. Research into Computer Supported Cooperative Work (CSCW) investigates design methods and technologies for the support of collaboration, communication and coordination of distributed group work, both within and among organizations.

In tandem with this focus on the support of distributed communication and collaboration, there have been exciting developments in the fields of Intelligent Agents and Distributed Artificial Intelligence (DAI), notably in the concepts, theories and deployment of intelligent agents as a means of distributing computer-based problem solving expertise. The paradigm of multi-agent systems forms a proposed basis for the design of CSCW architectures, the support of CSCW operations and for addressing some of the problems of cooperative working.

The application of a multi-agent approach to CSCW makes information exchange among the participants easier by delivering support to the participants, assisting workflows and procedures, and providing convenient user interfaces to CSCW systems. Furthermore, the ideas inherent in such an approach are also applicable to other domains, such as support for interactive learning. Organizations that seek to exploit the advantages offered through CSCW will benefit from the integration of agents in the management and use of their corporate knowledge, especially with the advancement of wired or wireless networking, pervasive computing, and other information technologies.

Agent Supported Cooperative Work describes the state of the art in this exciting new area, covering both theoretical foundations and practical applications of ASCW. It is the first book explicitly dedicated to ASCW, bringing together contributions from international experts in the field.


Multi-agent system agents artificial intelligence communication complex system intelligence knowledge learning problem solving

Editors and affiliations

  • Yiming Ye
    • 1
  • Elizabeth Churchill
    • 2
  1. 1.T.J. Watson Research CenterIBMUSA
  2. 2.FX Palo Alto Laboratory, Inc.USA

Bibliographic information

  • DOI
  • Copyright Information Kluwer Academic Publishers 2003
  • Publisher Name Springer, Boston, MA
  • eBook Packages Springer Book Archive
  • Print ISBN 978-1-4613-4834-4
  • Online ISBN 978-1-4419-9200-0
  • Series Print ISSN 1568-2617
  • Buy this book on publisher's site