Towards Knowledge Portals

From Human Issues to Intelligent Agents

  • Brian┬áDetlor

Part of the Information Science and Knowledge Management book series (ISKM, volume 5)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Brian Detlor
    Pages 1-25
  3. Brian Detlor
    Pages 27-52
  4. Brian Detlor
    Pages 53-84
  5. Brian Detlor
    Pages 115-146
  6. Brian Detlor
    Pages 147-173
  7. Brian Detlor
    Pages 175-186
  8. Back Matter
    Pages 187-234

About this book


Adopting an informational perspective towards knowledge work, this book investigates how enterprise portals can promote knowledge creation, distribution, and use. Moving beyond the design and delivery of portals as mere information retrieval tools, an enterprise portal is viewed as a shared information work space that can facilitate communication and collaboration among organizational workers, as well as support the browsing, searching, and retrieval of information content. Adopting an information vantage point, the book uniquely explores the human issues surrounding enterprise portal adoption and use, as well as the utilization of intelligent agents to ameliorate the use of portals for knowledge-based tasks. The result is a novel, rich and comprehensive discussion on the factors affecting the design and utilization of enterprise portals for knowledge work, suitable for both graduate-level students and organizational workers alike.


agents architecture collaboration communication knowledge organization semantic web

Authors and affiliations

  • Brian┬áDetlor
    • 1
  1. 1.McMaster UniversityHamiltonCanada

Bibliographic information

  • DOI
  • Copyright Information Springer Science+Business Media B.V. 2004
  • Publisher Name Springer, Dordrecht
  • eBook Packages Springer Book Archive
  • Print ISBN 978-90-481-6584-1
  • Online ISBN 978-1-4020-2079-7
  • Series Print ISSN 1568-1300
  • Buy this book on publisher's site