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Palgrave Macmillan

White-Collar Work

The Non-Manual Labour Process

  • Book
  • © 1991

Overview

Editors:
  1. Chris Smith

    1. Aston Business School, Aston University, Birmingham, UK

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  2. David Knights

    1. Manchester School of Management, UMIST, Manchester, UK

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    You can also search for this editor in PubMed   Google Scholar

  3. Hugh Willmott

    1. Manchester School of Management, UMIST, Manchester, UK

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Part of the book series: Studies in the Labour Process (SLP)

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-ix
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  2. Introduction

    • Chris Smith, David Knights, Hugh Willmott
    Pages 1-12

  3. The New Middle Class and the Labour Process

    • Chris Smith, Hugh Willmott
    Pages 13-34

  4. Municipal Microchips: The Computerised Labour Process in the Public Service Sector

    • Harvie Ramsay, Chris Baldry, Anne Connolly, Cliff Lockyer
    Pages 35-63

  5. Autonomy and the Medical profession: Medical Audit and Management Control

    • Mike Dent
    Pages 65-87

  6. New Technology and Management in a Non-Market Environment: A Case Study of Office Automation in Swedish Hospitals

    • Rod Coombs, Ola Jonsson
    Pages 89-107

  7. Academics and their Labour Process

    • Henry Miller
    Pages 109-137

  8. Journalists and the Labour Process: White-Collar Production Workers

    • David Murphy
    Pages 139-161

  9. Recruitment Strategies and Managerial Control of Technological Staff

    • Diane Winstanley
    Pages 163-187

  10. Engineers and the Labour Process

    • Chris Smith
    Pages 189-216

  11. Selling Oneself: Subjectivity and the Labour Process in Selling Life Insurance

    • David Knights, Glenn Morgan
    Pages 217-240

  12. The Divorce of Productive and Unproductive Management

    • Peter Armstrong
    Pages 241-261

  13. Back Matter

    Pages 263-270
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Keywords

About this book

Part of a series of books based on papers delivered at the annual UMIST-Aston conference, combined with specially commissioned contributions, this text examines the labour process, focusing on the white-collar/non-manual sector of the work force.

Editors and Affiliations

  • Aston Business School, Aston University, Birmingham, UK

    Chris Smith

  • Manchester School of Management, UMIST, Manchester, UK

    David Knights, Hugh Willmott

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