Modelling Techniques for Business Process Re-engineering and Benchmarking

1. Case Studies in Business Process Re-engineering

   1. The Business Engineering Process in a complex production environment — a case study

      • K. Mertins, H. Edeler, G. Neubauer, O. Krause

      Pages 187-197

   2. Trajectories in Process Evolution; Applying TIME GUIDE methods in Finnish companies

      • R. Smeds, T. Laakso, J. Hakamäki

      Pages 198-212

   3. BPR: a tool to automate C.E. practices in large lead-time development products

      • J. Borda Elejabarrieta

      Pages 213-230

   4. Business Modelling in the Transformation of a Cost Unit into a Service Unit

      • I. Muguruza, E. Goni

      Pages 231-245

   5. ARIS-based Framework for Enhancing Reference Models: Experience in Simultaneous Bid Preparation

      • Maya Daneva, Mathias Krömker

      Pages 246-251

2. Performance Measurement and Benchmarking

   1. Front Matter

      Pages 253-253

      PDF

   2. Business processes benchmarking A methodology analysis through practical cases

      • Álvaro Gehlen de Ledo, Peter Bent Hansen

      Pages 255-264

   3. The integration of strategic measures of performance and cause and effect relationships in manufacturing planning and control system models

      • M. P. Kennerley, A. J. Davies, A. K. Kochhar

      Pages 265-272

   4. The Connection of Activity Based Costing to the GRAI Integrated Methodology for Reengineering Purposes

      • I. P. Tatsiopoulos, A. Xerokostas, N. Panayiotou

      Pages 273-283

   5. Performance Management: A Business Process View

      • U. S. Bititci, A. S. Carrie, L. Mcdevitt

      Pages 284-297

   6. Benchmarking as a Controlling Tool in Information Management

      • Ralf Heib, Maya Daneva, August-Wilhelm Scheer

      Pages 298-309

   7. Benchmarking Methodology for Concurrent engineering improvement

      • M. Zanettin

      Pages 310-319

3. Case Studies in Benchmarking

   1. Front Matter

      Pages 321-321

      PDF

   2. Improving the bid preparation process through a benchmarking approach: an industrial case study in 3 french companies (among which 2 SMEs)

      • G. Doumeingts, S. Kleinhans, F. Clavé, N. Malhéné, B. Prévot, H. Ohrensstein et al.

      Pages 323-335

   3. To Evaluate and to Improve the Performances of the Enterprise: a Franco-Swiss Benchmarking Project

      • S. Mahé, J. L. Maire, C. Rieu

      Pages 336-346

   4. Development of a method to evaluate the State-Of-The-Art in advanced manufacturing. Its application in the Basque Country

      • I. Zugasti, B. Arregi, J. M. Goenaga

      Pages 347-358

   5. Computerized Benchmarking as A Deduction of Practical Industrial Project

      • G. Halevi

      Pages 359-374

   6. Plant audits — Integration of performance measurements and best practices analysis

      • B. E. Hirsch, T. Kuhlmann, C. Maβow

      Pages 375-381

   7. Benchmarking in tool manufacturing of the automotive industry

      • W. Eversheim, M. Baumann, A. Haufe, M. Hellermann, O. Moron

      Pages 382-392

4. Back Matter

   Pages 393-395

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Today enterprises must strive to improve their competitiveness in a changing environment. To reach this objective it is necessary for companies to evaluate their performances and to combine modelling, business process re-engineering and benchmarking techniques. This book demonstrates the successful combination and implementation of these various techniques.

• benchmarking
• business
• business process
• competitiveness
• environment
• modeling
• science and technology
• value-at-risk

• GRAI/LAP, University of Bordeaux, France

  Guy Doumeingts

• CIM Research Unit, University College Galway, Ireland

  Jim Browne

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