Knowledge Integration

The Practice of Knowledge Management in Small and Medium Enterprises

  • Antonie Jetter
  • Hans-Horst Schröder
  • Jeroen Kraaijenbrink
  • Fons Wijnhoven

Table of contents

  1. Front Matter
    Pages I-XI
  2. Fons Wijnhoven
    Pages 1-16
  3. Jeroen Kraaijenbrink, Doron Faran, Aharon Hauptman
    Pages 17-28
  4. Jeroen Kraaijenbrink, Aard Groen, Fons Wijnhoven
    Pages 29-45
  5. Doron Faran, Aharon Hauptman, Yoel Raban
    Pages 47-64
  6. Antonie Jetter
    Pages 77-90
  7. Doron Faran
    Pages 101-114
  8. Charo Elorrieta, Juan Pedro Lopez, Fons Wijnhoven
    Pages 143-159
  9. Back Matter
    Pages 193-203

About this book


The ability to manage knowledge is relevant for millions of small and medium sized enterprises (SMEs) that operate in high-tech environments. They strongly depend on external knowledge about customers, technologies, and competitors because, as opposed to large companies, they have limited internal knowledge resources and little power to control their business environments. Present KM literature, however, mainly focuses on large companies and therefore does not explain, how SMEs, for example, can successfully apply groupware, data mining, semantic networks, and knowledge maps. This book addresses this problem by introducing the concept of knowledge integration (KI) that places emphasis on the identification, acquisition and use of external knowledge. Drawing from this theoretical basis, the book presents concepts and instruments specifically designed for SMEs, as well as examples of their implementation and use in practice.


Knowledge Integration Knowlege Management SMEs Small and Medium Enterprises Toolbox assessment business data mining innovation innovation management knowledge management knowledge transfer management

Editors and affiliations

  • Antonie Jetter
    • 1
  • Hans-Horst Schröder
    • 1
  • Jeroen Kraaijenbrink
    • 2
  • Fons Wijnhoven
    • 2
  1. 1.Focus on Technology and Innovation Management (TIM)RWTH Aachen UniversityAachenGermany
  2. 2.School of Business, Public Administration and TechnologyUniversity of TwenteAE EnschedeThe Netherlands

Bibliographic information