Overview
- Editors:
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Tom McEwan
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School of Computing, Napier University, Edinburgh, UK
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Jan Gulliksen
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Department of Information Technology/HCI, Uppsala University, Uppsala, Sweden
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David Benyon
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School of Computing, Napier University, Edinburgh, UK
- Proceedings of the 19th annual Human-Computer Interaction conference, organised by the British HCI Group
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Table of contents (31 papers)
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C — HCI in the Greater Cultural Context
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- Gabrielle Ford, Paula Kotzé
Pages 317-333
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I — HCI Down at the Interface
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Front Matter
Pages 335-335
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- Jukka Raisamo, Roope Raisamo, Katri Kosonen
Pages 337-348
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- Hans-Christian Jetter, Jens Gerken, Werner König, Christian Grün, Harald Reiterer
Pages 349-364
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- Thomas Riisgaard Hansen, Eva Eriksson, Andreas Lykke-Olesen
Pages 365-380
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- Ruqiyabi Naz Awan, Brett Stevens
Pages 381-389
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- Carlo Jacucci, Helen Pain, John Lee
Pages 391-407
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- Ion Juvina, Herre van Oostendorp
Pages 409-420
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- Ekaterini Tzanidou, Shailey Minocha, Marian Petre, Andrew Grayson
Pages 421-438
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- Joshua Savage, Andy Cockburn
Pages 439-454
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- Wolfgang Hürst, Tobias Lauer, Cédric Bürfent, Georg Götz
Pages 455-471
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- C Frauenberger, T Stockman, V Putz, R Höldrich
Pages 473-488
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Closing Keynote of HCI2005: The Bigger Picture
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Front Matter
Pages 489-489
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Back Matter
Pages 507-510
About this book
As a new medium for questionnaire delivery, the Internet has the potential to revolutionize the survey process. Online (Web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability [Bandilla et al. 2003; Dillman 2000; Kwak & Radler 2002]. Online-questionnaires can provide many capabilities not found in traditional paper-based questionnaires: they can include pop-up instructions and error messages; they can incorporate links; and it is possible to encode difficult skip patterns making such patterns virtually invisible to respondents. Despite this, and the emergence of numerous tools to support online-questionnaire creation, current electronic survey design typically replicates the look-and-feel of pap- based questionnaires, thus failing to harness the full power of the electronic survey medium. A recent environmental scan of online-questionnaire design tools found that little, if any, support is incorporated within these tools to guide questionnaire design according to best-practice [Lumsden & Morgan 2005]. This paper briefly introduces a comprehensive set of guidelines for the design of online-questionnaires. It then focuses on an informal observational study that has been conducted as an initial assessment of the value of the set of guidelines as a practical reference guide during online-questionnaire design. 2 Background Online-questionnaires are often criticized in terms of their vulnerability to the four standard survey error types: namely, coverage, non-response, sampling, and measurement errors.
Editors and Affiliations
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School of Computing, Napier University, Edinburgh, UK
Tom McEwan,
David Benyon
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Department of Information Technology/HCI, Uppsala University, Uppsala, Sweden
Jan Gulliksen