Knowledge Management in Electronic Government

5th IFIP International Working Conference, KMGov 2004, Krems, Austria, May 17-19, 2004. Proceedings

  • Maria A. Wimmer
Conference proceedings KMGov 2004

Part of the Lecture Notes in Computer Science book series (LNCS, volume 3035)

Also part of the Lecture Notes in Artificial Intelligence book sub series (LNAI, volume 3035)

Table of contents

  1. Front Matter
  2. KM Concepts and Methodologies

  3. Strategies to Implement KM in the Public Sector

  4. Knowledge Ontologies and Structuring Concepts for Public Administration

    1. Jacek Kitowski, Krzysztof Krawczyk, Marta Majewska, Mariusz Dziewierz, Renata Słota, Simon Lambert et al.
      Pages 91-100
    2. Vassilios Peristeras, Konstantinos Tarabanis
      Pages 101-110
    3. Efthimios Tambouris, Stelios Gorilas, Gregory Kavadias, Dimitris Apostolou, Andreas Abecker, Ljiljana Stojanovic et al.
      Pages 122-127
    4. Boštjan Berčič, Mirko Vintar
      Pages 128-135
  5. Technologies for KM Support in Public Administrations

    1. Adriana Maria C. M Figueiredo, Aqueo Kamada, Luciano L Damasceno, Marcos Antonio Rodrigues, Manuel de Jesus Mendes
      Pages 157-165
  6. Requirements Engineering for KM

    1. Paolo Bresciani, Paolo Donzelli, Sara Ferrari, Fabrizio Sannicolò
      Pages 166-177
    2. Erika Sudár, Dávid Pető, András Gábor
      Pages 201-209
  7. Representing (Legal/Procedural) Knowledge

    1. Andrea Bolioli, Piero Mercatali, Francesco Romano
      Pages 210-227
    2. Réka Vas, Barna Kovács, András Gábor
      Pages 237-248
  8. KM Support for Democratic Processes and Citizen Participation

    1. Stefanie Röder, Winfried Tautges
      Pages 249-256
    2. Maria Angela Biasiotti, Roberta Nannucci
      Pages 269-280
  9. Examples of KM in Public Administrations and Case Studies

  10. Research in Progress

    1. Nyayapati V. L. N. Balramdas, Gade Lakshmi
      Pages 325-334
    2. Wichian Chutimaskul, Vithida Chongsuphajaisiddhi
      Pages 335-340
  11. Back Matter

About these proceedings


“We know more than we can tell and we can know nothing without relying upon those things which we may not be able to tell” (Michael Polanyi) The importance of knowledge management (KM) is increasingly recognized in the public sector and in relation with e-government implementations. Because governments and public administrations deal with information and knowledge on a large scale, this domain is particularly predestined to actively practice KM: much of the work of public authorities refers to the elaboration of data, infor- tionandknowledgeoncitizens,businesses,society,themarkets,theenvironment, laws, politics, etc. Evenmany“products”ofpublicadministrationandgovernmentaredelivered intheshapeofinformationandknowledgethemselves.Thisaspectespecially- plies to the policies, management, regulation and monitoring of society, markets and the environment. With the recent evolution of e-government projects, high expectations are linked. As a consequence, e?cient support from adequate KM conceptsandtoolstoexploitthehugeknowledgeandinformationresourcesdealt with in e-government is expected. Not only the trend towards a knowledge society calls for KM solutions. C- rent e-government developments signi?cantly in?uence the public sector. These require the rethinking of knowledge distribution and management: Citizen- and business- oriented service delivery, including one-stop service provision, inter- ganizationalco-operationbetweengovernmentagenciesandcross-bordersupport for complex administrative decision making call for largely opened-up access to remote information and knowledge resources. E-government – and speci?cally the concept of online one-stop government – integrates dislocated information and knowledge sources into a global virtual knowledge fabric.


administrative knowledge management e-government e-voting electronic government information security information society knowledge management knowledge processing knowledge reengineering knowledge representation ontology public e-services

Editors and affiliations

  • Maria A. Wimmer
    • 1
  1. 1.Institute for IS ResearchUniversity of Koblenz-LandauKoblenzGermany

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2004
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-540-22002-2
  • Online ISBN 978-3-540-24683-1
  • Series Print ISSN 0302-9743
  • Series Online ISSN 1611-3349
  • Buy this book on publisher's site