The Agile Enterprise

Reinventing your Organization for Success in an On Demand World

  • Nirmal Pal
  • Daniel C. Pantaleo

Table of contents

  1. Front Matter
    Pages i-xiii
  2. Nirmal Pal, Daniel C. Pantaleo
    Pages 1-10
  3. Nirmal Pal, Michael Lim
    Pages 11-32
  4. Mathias Kirchmer, Daniel C. Pantaleo
    Pages 33-48
  5. Janet Caldow
    Pages 87-100
  6. Anthony C. Warren, Mark Turrell
    Pages 101-125
  7. Ravi Kalakota
    Pages 127-150
  8. Venkatesh Shankar, Jelena Spanjol
    Pages 151-166
  9. Ralph Welborn, Vince Kasten
    Pages 167-193
  10. Diane McGarry, Fred Heller
    Pages 195-217
  11. David Schuff, Jacqueline Zinn, Munir Mandviwalla
    Pages 219-253
  12. Brian Geffert, Irfan Saif
    Pages 255-276
  13. Samir Shah, Arthur Stephens
    Pages 295-308
  14. Back Matter
    Pages 309-332

About this book


"More than ever, our success -- whether in business, government or academe – depends on our ability to see change and respond to it quickly.  The bar has been raised once again.  This time, it's agility.  Information technology and business strategies must not only be aligned, they must be adaptable.  Pal, Pantaleo and colleagues provide us with a cogent picture of this new order, and offer practical advice on what to do about it."

Buzz Waterhouse, Former Chairman, President, and CEO, the Reynolds and Reynolds Company

"Increasing competitive pressures, continuous change in market forces, and rapid introduction of new technology have created a new, more challenging dynamic in business today. In order to succeed, and even survive, in this environment, organizations must adopt new business models that rely on anticipation, speed, and flexibility to create competitive advantage. The eBRC has brought together thought leaders from academia, industry, and government to provide a comprehensive analysis of the issues and opportunities facing organizations as they make this transformation. The Agile Enterprise is an invaluable resource, offering both strategic and tactical insights for leaders as they create adaptive organizations."

Kirk Rothrock, President and CEO, CompBenefits

"Forget the past,  the Agile Enterprise examines the future of business and government in which the ability to change with speed defines success.   Frameworks and examples abound on key topics such as business process automation, offshore outsourcing, innovation management, services building blocks, security and privacy, as well as the DNA of organizational agility."
James C. Spohrer, Director, Almaden Services Research, IBM

"The Agile Enterprise anticipates perfectly 21st century business requirements.  Business must move fast and adapt to anticipated and unanticipated events and conditions.  The book provides a wake-up call for anyone who thinks strategically about where business models and processes are heading.  Ignore the call at your peril; take the call and re-think the velocity and trajectory of your business. Nirmal Pal and Dan Pantaleo have assembled a ton of valuable insights, recommendations and best practices into one volume that really gets it:  the velocity of business change is accelerating and the trajectories are traditional and non-traditional."

Stephen J. Andriole, Ph.D., Thomas G. Labrecque Professor of Business Technology, Villanova University and Former Senior Vice President for Technology Strategy & Chief Technology Officer of Safeguard Scientifics, Inc. and CIGNA Corporation

"Pal and Pantaleo have masterfully assembled the newest ideas and recommendations from a collage of government, business and academic thought leaders into a body of work that provides executives with an excellent roadmap for evolving their enterprises into that fittest of all organizational species – the Agile Enterprise. A nice balance between theoretical and practical analyses – with lots of anecdotes, real-life examples and useful tools for setting and achieving goals focused on adaptability, innovation and agility. A great addition to any executive’s arsenal of information for success."

Tom Crawford, President & CEO, Cyber-Ark Software, Inc.


Change business innovation innovation management management organization organizations

Authors and affiliations

  • Nirmal Pal
    • 1
  • Daniel C. Pantaleo
    • 2
  1. 1.eBusiness Research Center SMEAL College of BusinessPennsylvania State UniversityUSA
  2. 2.Strategic Issues GroupSAP AGUSA

Bibliographic information