Barriers and Biases in Computer-Mediated Knowledge Communication

And How They May Be Overcome

  • Rainer Bromme
  • Friedrich W. Hesse
  • Hans Spada

Part of the Computer-Supported Collaborative Learning Series book series (CULS, volume 5)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Armin Weinberger, Markus Reiserer, Bernhard Ertl, Frank Fischer, Heinz Mandl
    Pages 15-37
  3. Rainer Bromme, Regina Jucks, Anne Runde
    Pages 89-118
  4. Anne H. Anderson, Jim Mullin, Rachel Mcewan, Jay Bal, Jean Carletta, Edward Grattan et al.
    Pages 119-142
  5. Ulrike Cress, Beatriz Barquero, Jürgen Buder, Friedrich W. Hesse
    Pages 143-167
  6. Gerhard Strube, Susanne Thalemann, Barbara Wittstruck, Kerstin Garg
    Pages 193-212
  7. Gerhard Fischer, Jonathan Ostwald
    Pages 213-242
  8. Timothy Koschmann, Alan Zemel, Melinda Conlee-Stevens, Nata P. Young, Julie E. Robbs, Amber Barnhart
    Pages 265-294
  9. Back Matter
    Pages 321-333

About this book


This books deals with computer-mediated cooperation and communication scenarios in teaching and learning situations, leisure activities (e.g. laypersons looking for expert information on the internet), and net-based communication at work. Such scenarios will become increasingly important. But the successful use of such computer-mediated settings is not trivial. Cooperative learning and work itself requires special skills and strategies. And the technical settings with sometimes restricted, sometimes new possibilities for communication add problems on top of the cooperation itself. What are the barriers in computer-mediated communication for cooperative learning and work? Which are the most relevant biases in computer-mediated information processing? Based on empirical research the contributors from psychology, education and computer sciences offer different perspectives on the nature and causes of such barriers. The chapters also give an answer to the question how it might be possible to overcome these barriers and biases to fully gain advantage from the new technical opportunities. These results and answers are of interest for students as well as for researchers in all fields related to the use and evaluation of computer software in communication settings.


collaboration collaborative learning communication computer science computer-supported collaborative learning information learning

Editors and affiliations

  • Rainer Bromme
    • 1
  • Friedrich W. Hesse
    • 2
  • Hans Spada
    • 3
  1. 1.University of MünsterGermany
  2. 2.University of TübingenGermany
  3. 3.University of FreiburgGermany

Bibliographic information