Performance Management

A business process benchmarking approach

  • Asbjørn Rolstadås

Table of contents

  1. Front Matter
    Pages i-ix
  2. Productivity and Competitiveness - an Introduction to Performance

    1. Front Matter
      Pages 1-1
    2. BjØrn Andersen
      Pages 3-15
    3. Harald Bredrup, Reinholdt Bredrup
      Pages 17-42
    4. Harald Bredrup
      Pages 43-60
    5. Harald Bredrup
      Pages 61-87
  3. Performance Planning

    1. Front Matter
      Pages 89-89
    2. Harald Bredrup
      Pages 91-102
    3. Harald Bredrup, Reinholdt Bredrup
      Pages 103-134
  4. Performance Review

    1. Front Matter
      Pages 135-135
    2. Karianne Prytz
      Pages 137-167
    3. Harald Bredrup
      Pages 169-190
    4. Harald Bredrup
      Pages 191-198
  5. Performance Improvement

    1. Front Matter
      Pages 199-199
    2. Harald Bredrup
      Pages 201-209
    3. Bjørn Andersen
      Pages 211-242
    4. Karianne Prytz
      Pages 243-264
    5. Bjørn Andersen
      Pages 265-287
  6. Performance Influencing Factors

    1. Front Matter
      Pages 289-289
    2. Bjørn Andersen, Harald Bredrup, Reinholdt Bredrup, Karianne Prytz
      Pages 291-306
    3. Reinholdt Bredrup
      Pages 307-345
    4. AsbjØrn Rolstadås
      Pages 347-363
    5. Ann-Charlott Pedersen, Tim Torvatn
      Pages 365-384
  7. Back Matter
    Pages 395-399

About this book


This book serves as a textbook for an introductory course on performance management. It gives an overview over various aspects of managing performance of the modem enterprise by focusing on performance evaluation and measurement and performance improvement techniques. Most of the material is based on a thorough literature search and an extensive reference list has been included. The book has been sponsored by the Norwegian productivity research program TOPP and by the COMETT program of the European Community Commission. It has been applied as the text for a continuing education course both within TOPP and the COMETT project APECE. It will also serve as part of a course material for a master's degree in technology management. The book is aimed at an audience of business and technology oriented personnel at middle and higher management level in manufacturing industry. At the same time it is suitable as a textbook for business and engineering schools and colleges. is organized in five parts discussing productivity and The book performance, performance planning, performance review, performance improvement and performance influencing factors. The authors have worked closely together to obtain a well coordinated text without overlap. They have provided a draft. This draft has been circulated for comments amongst the authors and amongst external experts. Based on their input the manuscript has been revised. Eivald RfI}ren and Einar Printz Moe, chairman of the board and program manager for the TOPP research program respectively, have also provided valuable input to the book.


Manufacturing management production production management project management

Editors and affiliations

  • Asbjørn Rolstadås
    • 1
  1. 1.The Norwegian Institute of TechnologyUniversity of TrondheimTrondheimNorway

Bibliographic information

  • DOI
  • Copyright Information Bjørn Andersen, Harald Bredrup, Reinholdt Bredrup, Ann-Charlott Pedersen, Karianne Prytz, Asbjørn Rolstadås, Tim Torvatn 1995
  • Publisher Name Springer, Dordrecht
  • eBook Packages Springer Book Archive
  • Print ISBN 978-94-010-4531-5
  • Online ISBN 978-94-011-1212-3
  • Buy this book on publisher's site