Myths, Narratives and the Dilemma of Managerial Support

Organizational learning as an alternative?

  • Authors
  • Alexander Dreiling

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Douglas Adams
    Pages 1-15
  3. Karl E. Weick
    Pages 17-127
  4. Lucas D. Introna
    Pages 129-185
  5. Hans-Georg Gadamer
    Pages 187-217
  6. Hubert L. Dreyfus
    Pages 219-226
  7. Back Matter
    Pages 227-279

About this book


With the advent of modern organization science, management science, computer science, and information science, the provision of information to the management of organizations has become a central object of investigation. The “right” information at the “right” time is typically perceived as being of paramount importance for managing an organization properly.

Alexander Dreiling investigates which information should be provided to management in order to prepare managers to make better decisions and act accordingly. Based upon Argyris' and Schön's theory of organizational learning, managers are continuously supplied with information on the basis of whether and how well they have achieved their objectives. If they detect a mismatch of expectations and outcomes, they can in turn adjust their actions. The author first introduces the learning concept, before he turns to developing a method which can be used in order to create “paradigmatically different” managerial reporting environments. The three case studies reveal application scenarios as well as limits of the method.


Informationsmanagement Management Management Informationssystem Manager Managerial Learning Managerial Support Organizational Learning organizations

Bibliographic information

  • DOI
  • Copyright Information Deutscher Universitäts-Verlag | GWV Fachverlage GmbH, Wiesbaden 2007
  • Publisher Name DUV
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8350-0279-1
  • Online ISBN 978-3-8350-9108-5
  • Buy this book on publisher's site