Strategic IT Management

Increase value, control performance, reduce costs

  • Authors
  • Dirk Buchta
  • Marcus Eul
  • Helmut Schulte-Croonenberg

Table of contents

  1. Front Matter
    Pages 1-10
  2. Dirk Buchta, Marcus Eul, Helmut Schulte-Croonenberg
    Pages 11-14
  3. Dirk Buchta, Marcus Eul, Helmut Schulte-Croonenberg
    Pages 15-89
  4. Dirk Buchta, Marcus Eul, Helmut Schulte-Croonenberg
    Pages 91-137
  5. Dirk Buchta, Marcus Eul, Helmut Schulte-Croonenberg
    Pages 139-211
  6. Back Matter
    Pages 213-222

About this book


The Value of IT – New Perspectives for Utilizing IT What value does IT provide for the company? This has been the key question for IT man- ers and decision-makers at board level since technologization began. From the introduction of the first automated data processing systems to integrating value chains across enterprises, the potential of IT to generate benefit and, in the final analysis, generate value for companies has grown in leaps and bounds. In the 1970s, the value of an IT investment for automating individual operations consisted of faster and cheaper handling of paper-based activities, and therefore, for example, shorter time-to-invoice and collection cycles for faster inpayments. In the 1980s, the triumphal march of the PC and the first integrated applications not only reduced business process costs, but also accelerated and optimized entire business process chains. For example, in the mid- 1980s, systems such as SAP R/2 were already offering integrated processes for everything from procurement, inventory management and distribution to accounting and controlling. Processes ran more smoothly, interfaces were optimized or eliminated, in short: huge pot- tial for reducing business process spending was created. In the 1990s, Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Supply Chain Management (SCM) then made it possible to integrate business processes across the value chain.


Green Business IT Kostenanalyse IT Offshoring IT management IT-Management Information Technology (IT) Merger Integration Outsourcing Planning business controlling management optimization strategy

Bibliographic information

  • DOI
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2010
  • Publisher Name Gabler
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8349-1825-3
  • Online ISBN 978-3-8349-8823-2
  • Buy this book on publisher's site