Coordination of Service Offshoring Subsidiaries in Multinational Corporations

  • Authors
  • Matthias Daub

About this book


The relocation of IT service delivery to low-cost countries is an established business strategy today. Matthias Daub develops a structured framework for the management of service offshore centers taking into account the strategic relevance of the services and the characteristics of their customer relationships. Detailed case studies give important insights into different service offshoring centers in Eastern Europe. The study shows which coordination mechanisms to apply and can serve as a guideline for academics as well as for practitioners.


Eastern Europe Management Multinational Corporation Netzwerktheorie Offshore-center Resource-based view Service Offshoring

Bibliographic information

  • DOI
  • Copyright Information Gabler Verlag | GWV Fachverlage GmbH, Wiesbaden 2009
  • Publisher Name Gabler
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8349-1928-1
  • Online ISBN 978-3-8349-8432-6
  • Buy this book on publisher's site