Tool-Supported Innovation Management in Service Ecosystems

  • Authors
  • Christoph Riedl

Table of contents

  1. Front Matter
    Pages i-xxvi
  2. Christoph Riedl
    Pages 1-11
  3. Christoph Riedl
    Pages 13-33
  4. Christoph Riedl
    Pages 35-71
  5. Christoph Riedl
    Pages 73-87
  6. Christoph Riedl
    Pages 89-114
  7. Christoph Riedl
    Pages 115-133
  8. Christoph Riedl
    Pages 135-245
  9. Christoph Riedl
    Pages 247-254
  10. Back Matter
    Pages 255-311

About this book


Electronic services delivered over the Internet are gaining importance in the business world and give rise to the “Internet of services” and “service ecosystems.” Now, a challenging question emerges: How can we develop new and innovative services in these networked environments? Christoph Riedl elaborates conceptual solutions and tool support to address this challenge. The author draws on the fields of new service development and open innovation, in particular building on online communities. Based on the design science paradigm, the author offers guidelines how tool support for online innovation communities can be developed.


Collective Intelligence E-Services Innovation Open Innovation Service Science

Bibliographic information

  • DOI
  • Copyright Information Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2011
  • Publisher Name Gabler
  • eBook Packages Business and Economics
  • Print ISBN 978-3-8349-3024-8
  • Online ISBN 978-3-8349-6802-9
  • Buy this book on publisher's site