Information and Communication Technologies in Tourism 2011

Proceedings of the International Conference in Innsbruck, Austria, January 26–28, 2011

  • Rob Law
  • Matthias Fuchs
  • Francesco Ricci
Conference proceedings

Table of contents

  1. Front Matter
    Pages I-XVI
  2. Recommender Systems I

    1. Maria Teresa Linaza, Amaia Agirregoikoa, Ander Garcia, Jose Ignacio Torres, Kepa Aranburu
      Pages 1-12
    2. Michael Schumacher, Jean-Pierre Rey
      Pages 13-23
  3. Recommender Systems II

    1. Joan Borràs, Joan de la Flor, Yolanda Pérez, Antonio Moreno, Aida Valls, David Isern et al.
      Pages 39-50
    2. Ago Luberg, Tanel Tammet, Priit Järv
      Pages 51-62
    3. Markus Zanker, Wolfram Höpken, Matthias Fuchs
      Pages 63-74
  4. Website Quality and Analysis

    1. Teresa Zangerl, Carina Gattringer, Aleksander Groth, Peter Mirski
      Pages 75-87
    2. Lina Zhong, Bihu Wu, Daniel Leung
      Pages 89-100
    3. Elena Marchiori, Davide Eynard, Alessandro Inversini, Lorenzo Cantoni, Francesco Cerretti
      Pages 101-112
  5. User Generated Content and eWOM

    1. Crystal Ip, Catherine Cheung, Rob Law, Norman Au
      Pages 139-150
    2. Astrid Dickinger, Clemens Költringer, Wolfgang Körbitz
      Pages 165-177
  6. Mobile Technology and Services

    1. Carlos Lamsfus, Aurkene Alzua, David Martin, Tim Smithers
      Pages 179-190
    2. David Martin, Aurkene Alzua, Carlos Lamsfus
      Pages 191-202
    3. António Coelho, Leonel Dias
      Pages 203-214
    4. Michael Canadi, Wolfram Höpken, Matthias Fuchs
      Pages 215-227
  7. Hospitality Applications

    1. Lorenzo Cantoni, Marco Faré, Alessandro Inversini, Vittoria Passini
      Pages 241-252
  8. Technology Acceptance and Impact

  9. Web 2.0 and Online Magazines

  10. Destination Management Organization and Destination Counseling

    1. Ander Garcia, Maria Teresa Linaza, Josu Perez, Isabel Torre
      Pages 367-378
    2. Susanne Schmidt-Rauch, Michael Fux, Gerhard Schwabe
      Pages 391-402
  11. Knowledge-based Systems and Technology Solutions

    1. James Scicluna, Nathalie Steinmetz
      Pages 403-415
    2. Wolfram Höpken, Matthias Fuchs, Dimitri Keil, Maria Lexhagen
      Pages 417-429
  12. Social Media I

  13. Social Media II

    1. Christian Maurer, Sabrina Schaich
      Pages 499-511
    2. Kyung-Hyan Yoo, Ulrike Gretzel, Florian Zach
      Pages 525-535
  14. Marketing, Distributing and Consumer Trust

  15. Personality, Tourist Behavior and Sensory Experience

    1. Rosanna Leung, Jia Rong, Gang Li, Rob Law
      Pages 573-585
    2. Dev Jani, Jun-Ho Jang, Yeong-Hyeon Hwang
      Pages 587-598
    3. Phuong Phung, Dimitrios Buhalis
      Pages 599-610

About these proceedings


The papers in this volume address advances in mobile tourism services, Online destination marketing, GPS-based tracking of tourist behaviors, decision support tools, website design and evaluation, online travel distribution, ICT adoption in tourism and hospitality businesses, virtual experiences, online information search, Web 2.0, social media marketing, and the role of ICTs in sustainable tourism development. The volume shows a high diversity in disciplinary approaches and methodologies used to explore the intersection of tourism and technology. Thus, the included papers would be of interest to readers with varying backgrounds.


communication technology information technology tourism travel

Editors and affiliations

  • Rob Law
    • 1
  • Matthias Fuchs
    • 2
  • Francesco Ricci
    • 3
  1. 1.School of Hotel & Tourism ManagementThe Hong Kong Polytechnic UniversityHung Hom, Kowloon, Hong KongChina
  2. 2.European Tourism Research Inst. (ETOUR)Mid Sweden UniversityÖstersundSweden
  3. 3.Faculty of Computer ScienceFree University of Bozen-BolzanoBozen-BolzanoItaly

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag GmbH Wien 2011
  • Publisher Name Springer, Vienna
  • Print ISBN 978-3-7091-0502-3
  • Online ISBN 978-3-7091-0503-0
  • Buy this book on publisher's site