The Client-Consultant Relationship in Professional Business Service Firms

  • Natalia┬áNikolova

Part of the Edition KWV book series (EKWV)

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Natalia Nikolova
    Pages 1-11
  3. Natalia Nikolova
    Pages 12-93
  4. Natalia Nikolova
    Pages 285-287
  5. Back Matter
    Pages 288-318

About this book


The interaction between clients and consultants during consulting projects is essential for their success and therefore for the long-term survival of consulting companies. The aim of this book is to further advance our understanding of the nature of client-consultant relationships. Building upon a critical discussion of the contributions and shortcoming of existing research, Natalia Nikolova proposes an innovative conceptual model, which provides a critical yet constructive platform for the development of a more differentiated view of professional work. The framework concentrates on the cultural and political relations between clients and consultants during service production. It represents a prolific platform for further research and provides practitioners with an increased awareness of hitherto under-explored issues of client-consultant relationships.

This book is aimed at scholars of professional business service firms and those interested in multidisciplinary studies of human relations in general. It will also appeal to students interested in these areas and to clients and consultants involved in consulting projects.


Client-Consultant Relationship Professional Business Service Firms consulting project model structural relations

Authors and affiliations

  • Natalia┬áNikolova
    • 1
  1. 1.University of Technology SydneyBroadway NSWAustralia

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2007
  • Publisher Name Springer Gabler, Wiesbaden
  • eBook Packages Business and Economics
  • Print ISBN 978-3-658-24375-3
  • Online ISBN 978-3-658-24376-0
  • Buy this book on publisher's site