Management Approach for Resource-Productive Operations

Design of a Time-Based and Analytics-Supported Methodology Grounded in Six Sigma

  • Markus¬†Hammer

Part of the Industrial Management book series (INDMANAG)

About this book


Markus Hammer investigates a time-based and analytics-supported operations management approach. He explores five perspectives: 1) the needs of industry, in particular manufacturing in process industries, 2) the impact of digitization, with focus on Big Data and analytics, 3) the management of operations through time-based performance metrics, 4) how operations improvement methods and advanced process control help achieve resource-productive operations and 5) learning from practice based on two empirical case studies. The author conceives, explains, and tests an implementation methodology. The final case study proves that the developed implementation methodology works in practice.


  • Challenges in Manufacturing in Process Industries
  • Impact of Digital Technologies in Manufacturing
  • Performance Opportunities with Decision Support Systems
  • Achieving Resource-Productive Operations
  • Learning from Case Research in the Cement, Ammonia, and Pulp Industry

Target Groups

  • Researchers and students in the fields of industrial engineering and operations management
  • Practitioners in the fields of production management, process engineering, and industrial management

The Author

Markus Hammer is a senior manager of operations learning in a global consulting firm and serves as lecturer at the Institute of Innovation and Industrial Management at Graz University of Technology in Austria.


Operations Management Resource-Productive Operations Manufacturing Process Industries Decision Support Performance Management Profit per Hour Digitization Industry 4.0 Big Data Advanced Analytics Advanced Process Control Six Sigma

Authors and affiliations

  • Markus¬†Hammer
    • 1
  1. 1.Institute of Innovation and Industrial ManagementGraz University of TechnologyGrazAustria

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2019
  • Publisher Name Springer Gabler, Wiesbaden
  • eBook Packages Business and Management
  • Print ISBN 978-3-658-22938-2
  • Online ISBN 978-3-658-22939-9
  • Series Print ISSN 2523-3866
  • Series Online ISSN 2523-3874
  • Buy this book on publisher's site