Researching Complex Information Infrastructures

Design Characteristics of ICT Tools for Examining Modern Technology Usage

  • Thomas Ludwig

Part of the Medien der Kooperation book series (MEKOO)

Table of contents

  1. Front Matter
    Pages I-XX
  2. Fundamentals

    1. Front Matter
      Pages 1-1
    2. Thomas Ludwig
      Pages 3-10
    3. Thomas Ludwig
      Pages 11-34
    4. Thomas Ludwig
      Pages 35-38
  3. Collected Findings

  4. Conclusion

    1. Front Matter
      Pages 209-209
    2. Thomas Ludwig
      Pages 211-245
  5. Back Matter
    Pages 255-290

About this book


Thomas Ludwig reveals design characteristics when aiming at researching information infrastructures and their diverse information resources, types of users and systems as well as divergent practices. By conducting empirically-based design case studies in the domain of crisis management, the author uncovers methodological and design challenges in understanding new kinds of interconnected information infrastructures from a praxeological perspective. Based on implemented novel ICT tools, he derives design characteristics that focus on integrating objective and subjective queried insights into situated activities of people as well as emphasizing the subjective nature of information quality.

  • Researching the Formation of a Public through Modern ICT
  • Examining Individual’s Activities ‘in the Wild’
  • Assessing and Structuring Citizen-Generated Content in Social Media
  • Aligning Physical and Digital Activities of Citizens
  • Supporting the Research of Information Infrastructures
Target Groups
  • Lecturers and students of information systems, computer science, computer-supported cooperative work, human-computer interaction, and science and technology studies
  • Software developer and interaction designer  
The Author
Thomas Ludwig studied Information Systems at the University of Siegen (Germany) and Newcastle (Australia). He finished his PhD in 2016 and is currenlty a senior researcher at the University of Siegen focusing on human-centered ICT design.


Crisis Management / Krisenmanagement Publics / Öffentlichkeiten Infrastructuring / Infrastrukturieren Social Media / Soziale Medien CSCW / Computerunterstützte Gruppenarbeit Design Case Study / Design-Fallstudien

Authors and affiliations

  • Thomas Ludwig
    • 1
  1. 1.Institut für WirtschaftsinformatikUniversität SiegenSiegenGermany

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden GmbH 2017
  • Publisher Name Springer, Wiesbaden
  • eBook Packages Computer Science
  • Print ISBN 978-3-658-16920-6
  • Online ISBN 978-3-658-16921-3
  • Buy this book on publisher's site