Emergent Collaboration Infrastructures

Technology Design for Inter-Organizational Crisis Management

  • Christian Reuter

Table of contents

  1. Front Matter
    Pages i-xxv
  2. Foundations

    1. Front Matter
      Pages 1-1
    2. Christian Reuter
      Pages 3-6
    3. Christian Reuter
      Pages 7-20
    4. Christian Reuter
      Pages 21-32
  3. Selected Findings

  4. Analysis

    1. Front Matter
      Pages 169-169
    2. Christian Reuter
      Pages 171-176
    3. Christian Reuter
      Pages 177-189
    4. Christian Reuter
      Pages 191-195
    5. Christian Reuter
      Pages 197-209
    6. Christian Reuter
      Pages 211-214
  5. Back Matter
    Pages 215-251

About this book


Using the domain of crisis management, Christian Reuter explores challenges and opportunities for technology design in emergent environments. He therefore empirically analyzes collaborative work in inter-organizational crisis – such as the police, fire departments, energy network operators and citizens – in order to identify collaboration practices that reveal work infrastructure limitations. He also designs, implements and evaluates novel concepts and ICT artifacts towards the support of emergent collaboration. Besides the discovery of potential organizational effects on the ability to deal with emergence he presents methodological implications for technology design.


  • Towards a Systematization of Social Software Use in Crisis Situations
  • Emergent and Improvisational Collaboration Practices in Crisis
  • Inter-Organizational Social Network for Emergency Management
  • Geospatial Mashup for Information and Expertise Sharing in Situation Assessment
  • Mobile Applications for Ad Hoc Participation in Mobile Collaboration and Articulation Work in Mobile Reporting

Target Groups

  • Researchers and students in the fields of information systems, human computer interaction, computer support collaborative work and crisis management
  • Practitioners in these areas

The Author

Dr. Christian Reuter studied in Siegen and Dijon. After working as a consultant he joined the Institute of Information Systems at the University of Siegen.


Crisis Situations Emergency Management Information and Expertise Sharing Mobile Reporting Social Software Use

Authors and affiliations

  • Christian Reuter
    • 1
  1. 1.Institut für WirtschaftsinformatikUniversität SiegenSiegenGermany

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden 2015
  • Publisher Name Springer Gabler, Wiesbaden
  • eBook Packages Business and Economics
  • Print ISBN 978-3-658-08585-8
  • Online ISBN 978-3-658-08586-5
  • Buy this book on publisher's site