Book 2014

Competitive Differentiation within the Shipbuilding Industry

The Importance of Competence in the Field of Services

Authors:

ISBN: 978-3-658-05803-6 (Print) 978-3-658-05804-3 (Online)

Table of contents (8 chapters)

  1. Front Matter

    Pages I-XXIII

  2. No Access

    Chapter

    Pages 1-5

    Introduction

  3. No Access

    Chapter

    Pages 7-16

    Theoretical Framework

  4. No Access

    Chapter

    Pages 17-32

    Qualitative Empirical Elicitation

  5. No Access

    Chapter

    Pages 33-52

    Results (Qualitative)

  6. No Access

    Chapter

    Pages 53-72

    Problem and Hypotheses

  7. No Access

    Chapter

    Pages 73-94

    Quantitative Empirical Elicitation

  8. No Access

    Chapter

    Pages 95-109

    Results (Quantitative)

  9. No Access

    Chapter

    Pages 111-132

    Discussion

  10. Back Matter

    Pages 133-232