Finance Bundling and Finance Transformation

Shared Services Next Level

  • Frank Keuper
  • Kai-Eberhard Lueg

Table of contents

  1. Front Matter
    Pages I-XV
  2. “Lift and Drop” – Gaining Speed and Volume for a Global Finance Shared Services Organization

  3. “Change” – Get to the Next Level of Shared Services Maturity and Productivity

  4. “Enhance and Innovate” – From a Service Provider to a Strategic Partner

    1. Front Matter
      Pages 273-273
    2. Kai Zabel
      Pages 275-291
    3. Dominic Stephenson, Roman Becker, Patrick Lange, Thilo Rau, Alexander Riedel
      Pages 339-362
    4. Marijn Janssen, Anton Joha, Jürgen van Grinsven
      Pages 363-378
    5. Frank Helbing, Thilo Rau, Alexander Riedel
      Pages 379-407
    6. Kai-Eberhard Lueg, Frank Keuper
      Pages 409-421
  5. Selected Enablers and Prerequisites for a Successful Development of a Shared Services Organization

    1. Front Matter
      Pages 423-423
    2. Arwed Crüger, Andreas Riedl
      Pages 473-485
    3. Stefan Stein, Winfried Ruh, Marcus Selg, Martin Trost, Alexander Riedel
      Pages 487-523
  6. Back Matter
    Pages 525-532

About this book


In managerial literature the challenges of ramping-up, growing and enhancing a (Finance) Shared Services Organization are regularly neglected. Therefore, the compilation will address two objectives: First, based on a generic phase model of an SSO’s development, frequently arising questions related to the management of SSOs shall be systematically discussed and practicable solutions derived. Secondly, a picture of the future of SSOs shall be elaborated, resulting in new future management implications.


  • Strategic Management and Governance Aspects of a Global (Finance) SSO
  • Transformation and Transition Programs
  • Process and Performance Management
  • Change and Human Resources Management
  • Selected Enablers and Prerequisites for a Successful Development of an SSO
  • Future Trends and New Shared Service Areas

Target Groups

  • Decision-makers and practitioners in business
  • Lecturers and students of business administration

The Editors

Prof. Dr. rer.pol. habil. Frank Keuper is director of the Steinbeis Center of Strategic Management and holder of the chair of Business Administration, particularly Convergence Management and Strategic Management, Steinbeis University Berlin.
Kai-Eberhard Lueg is Chief Financial Officer Global Shared Services Siemens AG and heads the global shared accounting organization.


Controlling Shared Services Finance & Accounting Shared Services Finance Bundling Finance Transformation Global Shared Services

Editors and affiliations

  • Frank Keuper
    • 1
  • Kai-Eberhard Lueg
    • 2
  1. 1.Steinbeis-Hochschule BerlinSteinbeis Center of Strategic ManagementHamburgGermany
  2. 2.Siemens AG, Global Shared ServicesMünchenMünchenGermany

Bibliographic information

  • DOI
  • Copyright Information Springer Fachmedien Wiesbaden 2013
  • Publisher Name Springer Gabler, Wiesbaden
  • eBook Packages Business and Economics
  • Print ISBN 978-3-658-00372-2
  • Online ISBN 978-3-658-00373-9
  • Buy this book on publisher's site