Handbook on Business Process Management 1

Introduction, Methods, and Information Systems

  • Jan vom Brocke
  • Michael Rosemann

Part of the International Handbooks on Information Systems book series (INFOSYS)

Table of contents

  1. Front Matter
    Pages i-xvii
  2. Introduction

    1. Front Matter
      Pages 1-2
    2. Michael Hammer
      Pages 3-16
    3. Thomas H. Davenport
      Pages 17-35
    4. Geary A. Rummler, Alan J. Ramias
      Pages 81-104
    5. Michael Rosemann, Jan vom Brocke
      Pages 105-122
  3. Methods

    1. Front Matter
      Pages 123-125
    2. Artem Polyvyanyy, Sergey Smirnov, Mathias Weske
      Pages 147-165
    3. Hajo A. Reijers, Jan Mendling, Jan Recker
      Pages 167-185
    4. Jörg Becker, Daniel Pfeiffer, Michael Räckers, Thorsten Falk, Matthias Czerwonka
      Pages 187-217
    5. Gustav Aagesen, John Krogstie
      Pages 219-250
    6. Manfred Reichert, Alena Hallerbach, Thomas Bauer
      Pages 251-278
    7. Alistair Barros
      Pages 279-300
    8. Agnes Koschmider, Andreas Oberweis
      Pages 323-336
    9. Wil M. P. van der Aalst
      Pages 337-370
    10. Micheal Reeves, Islay Davies
      Pages 371-392
    11. Florian Johannsen, Susanne Leist, Gregor Zellner
      Pages 393-416
  4. Information Technology

    1. Front Matter
      Pages 417-419
    2. Anna Sidorova, Russell Torres, Alaa Al Beayeyz
      Pages 421-444
    3. Hasso Plattner, Jens Krüger
      Pages 445-461
    4. Chun Ouyang, Michael Adams, Moe Thandar Wynn, Arthur H. M. ter Hofstede
      Pages 475-506
    5. Akhil Kumar, Jianrui Wang
      Pages 507-529
    6. Fred A. Cummins
      Pages 531-555
    7. Marlon Dumas, Thomas Kohlborn
      Pages 557-578
    8. Frank Leymann, Dimka Karastoyanova, Michael P. Papazoglou
      Pages 595-624
    9. Marco Zapletal, Rainer Schuster, Philipp Liegl, Christian Huemer, Birgit Hofreiter
      Pages 625-647
  5. Back Matter
    Pages 649-727

About this book


Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of BPM approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM.

<"The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This "handbook" presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." 

Jim Champy (Co-Author of the Best-Seller ´Business Process Reengineering´ by Michael Hammer and Jim Champy)



Business process Management Change Management Organizational Management Process Modelling Workflow Management

Editors and affiliations

  • Jan vom Brocke
    • 1
  • Michael Rosemann
    • 2
  1. 1.Institute of Information SystemsUniversity of LiechtensteinVaduzLiechtenstein
  2. 2.School of Information SystemsQueensland University of TechnologyBrisbaneAustralia

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2015
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-45099-0
  • Online ISBN 978-3-642-45100-3
  • Buy this book on publisher's site