Performance Management Systems

Design, Diagnosis and Use

  • Chiara Demartini

Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Table of contents

  1. Front Matter
    Pages i-x
  2. Chiara Demartini
    Pages 1-8
  3. Chiara Demartini
    Pages 117-132
  4. Chiara Demartini
    Pages 133-138
  5. Chiara Demartini
    Pages 139-149
  6. Chiara Demartini
    Pages 151-161
  7. Chiara Demartini
    Pages 163-175
  8. Chiara Demartini
    Pages 177-188
  9. Chiara Demartini
    Pages 189-196

About this book


This book presents an analysis and a critical discussion on performance management systems. It seeks to advance the current state of knowledge in the subject by introducing a holistic performance management system - the loosely coupled performance management system. This new system presents a framework to leverage the systemic relationships among already established performance management mechanisms. The author contends that loosely coupled performance management systems fulfill two different objectives, namely - they assure control and foster innovation. Such a comprehensive approach to management control provides managers of economic organizations with an overarching architecture for the design, diagnosis and effective use of performance management systems.​


Diamond structure Innovation Loose coupling theory Performance management systems Performance measurement Strategy

Authors and affiliations

  • Chiara Demartini
    • 1
  1. 1.Department of Economics and ManagementUniversity of PaviaPaviaItaly

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2014
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-36683-3
  • Online ISBN 978-3-642-36684-0
  • Series Print ISSN 1431-1941
  • Buy this book on publisher's site