Organizational Interoperability in E-Government

Lessons from 77 European Good-Practice Cases

  • Herbert Kubicek
  • Ralf Cimander
  • Hans Jochen Scholl

Table of contents

  1. Front Matter
    Pages i-xiv
  2. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 1-15
  3. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 17-34
  4. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 35-63
  5. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 65-70
  6. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 71-78
  7. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 79-84
  8. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 85-96
  9. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 97-107
  10. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 109-125
  11. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 127-133
  12. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 135-141
  13. Herbert Kubicek, Ralf Cimander, Hans Jochen Scholl
    Pages 143-145
  14. Back Matter
    Pages 147-185

About this book

Introduction

In the e-government research community as well as in many national e-government programs, interoperability is widely seen as a key factor in developing effective and attractive e-services. There is also agreement that interoperability encompasses not only mere technical standards and interfaces, but also includes organizational, legal, and cultural aspects. Several interoperability frameworks have been introduced on national and international levels, and recommendations have been made for the adaptation of enterprise architectures in the public sector.

Common to all these approaches is their top-down deductive procedure, which does not connect very well to the real world of e-government projects. In contrast, in this volume, which is based on empirical research, the authors introduce a bottom-up inductive approach to deal with the challenges of interoperability-related governance. Based on so-called “good-practice” cases of interoperability in e-government, they derive concepts and classifications that help to uncover and assess similarities and differences between the cases. As a result, they present an empirically based conceptual framework that details the options for IT governance of interoperability in government. In addition, their findings also make it possible to critically assess and improve other existing frameworks.

With this work, which combines different thematic foci as well as a European and a US background the authors situate empirical results in the broader context of theoretical and political reflection. Thus they provide insights into strategic choices for CIOs in e-government at a national or regional level, experiences and lessons learned for managers and developers in e-government projects, and a huge set of empirical data for administrative and political scientists.

Keywords

E-Government IT Best Practices IT Governance Framework Interoperability e-Services

Authors and affiliations

  • Herbert Kubicek
    • 1
  • Ralf Cimander
    • 2
  • Hans Jochen Scholl
    • 3
  1. 1.management Bremen (ifib)Institut für Informations-BremenGermany
  2. 2.management Bremen (ifib)Institut für Informations-BremenGermany
  3. 3.Information SchoolUniversity of WashingtonSeattleUSA

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-22502-4
  • Copyright Information Springer-Verlag Berlin Heidelberg 2011
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science
  • Print ISBN 978-3-642-22501-7
  • Online ISBN 978-3-642-22502-4
  • About this book