Exploring Services Science

First International Conference , IESS 2010, Geneva, Switzerland, February 17-19, 2010. Revised Papers

  • Jean-Henry Morin
  • Jolita Ralyté
  • Mehdi Snene
Conference proceedings IESS 2010

Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 53)

Table of contents

  1. Front Matter
  2. François Habryn, Benjamin Blau, Gerhard Satzger, Bernhard Kölmel
    Pages 1-14
  3. Lam-Son Lê, Aditya Ghose, Evan Morrison
    Pages 96-110
  4. Eva-Maria Hempe, Terry Dickerson, Anthony Holland, P. John Clarkson
    Pages 125-135
  5. Anastasiya Yurchyshyna, Wanda Opprecht
    Pages 136-149
  6. Arash Golnam, Gil Regev, Julien Ramboz, Philippe Laprade, Alain Wegmann
    Pages 150-164
  7. Yazrina Yahya, Muriati Mukhtar, Norleyza Jailani, Salha Abdullah, Zuraidah Abdullah, Abdul Razak Hamdan
    Pages 165-178
  8. Thang Le Dinh, Thanh Thoa Pham Thi
    Pages 192-206
  9. Rafael Zaballa
    Pages 207-214
  10. Xiaofei Xu, Xianzhi Wang, Zhongjie Wang
    Pages 215-223
  11. Roman Roelofsen, David Bosschaert, Volker Ahlers, Arne Koschel, Irina Astrova
    Pages 239-253
  12. Garyfallos Fragidis, Ioannis Ignatiadis, Chris Wills
    Pages 254-258
  13. Maria Chiara Pettenati, Franco Pirri, Dino Giuli
    Pages 259-263
  14. Ignacio López, Antonio Cañabate, Ruth Raventós
    Pages 264-269
  15. Slim Turki, Marija Bjekovic-Obradovic
    Pages 270-275
  16. Christoph Heitz, Andreas Ruckstuhl, Marcel Dettling
    Pages 276-281
  17. Jörg Becker, Daniel Beverungen, Martin Matzner, Oliver Müller
    Pages 282-288
  18. Vikram Sorathia, Marten van Sinderen, Luís Ferreira Pires
    Pages 295-299
  19. Back Matter

About these proceedings


The discipline of Services Science, introduced by IBM in 2002, has emerged and matured in a true transdisciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cog- tive sciences, law, ethics, economics etc. to address the theoretical and practical - pects of the challenging services industry and its economy. Services Science leverages methods, results and knowledge stemming from these disciplines towards the development of its own concepts, methods, techniques and approaches thus creating the basis for true trans-disciplinary gatherings and the p- duction of transdisciplinary results. Services Science is building a concrete framework for transdisciplinary purposes. IESS1. 0 – the First International Conference on Exploring Services Science – was the first international conference held in Europe in this domain. The conference took place during February 17–19, 2010 in Geneva, Switzerland. The goal of the conf- ence was to build upon the growing community to further study and understand this emerging discipline. Academics, researchers and practitioners of all disciplines were invited to contribute their results and approaches to Services Science in a tra- disciplinary setting. In order to achieve the best possible mix of disciplines and their representation, the conference call for papers was structured around transdisciplinary service research topics including service innovation, service exploration, service - sign, service engineering, and service sustainability, and around more disciplinary oriented service contexts such as: sectors and services, IT and services, foundations of services science, and governance and management.


Administration SOA - Self-Oriented Architectures Service Engineering Service Management Service Networks Services Science Web Services computer computer science design service-oriented computing

Editors and affiliations

  • Jean-Henry Morin
    • 1
  • Jolita Ralyté
    • 2
  • Mehdi Snene
    • 2
  1. 1.University of Geneva, CUI, , ,CarougeSwitzerland
  2. 2.University of Geneva, CUICarougeSwitzerland

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2010
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Computer Science Computer Science (R0)
  • Print ISBN 978-3-642-14318-2
  • Online ISBN 978-3-642-14319-9
  • Series Print ISSN 1865-1348
  • Series Online ISSN 1865-1356
  • Buy this book on publisher's site