Handbook on Business Process Management 1

Introduction, Methods, and Information Systems

  • Jan vom Brocke
  • Michael Rosemann
Part of the International Handbooks on Information Systems book series (INFOSYS)

Table of contents

  1. Front Matter
    Pages i-xix
  2. Introduction

    1. Front Matter
      Pages 1-2
    2. Michael Hammer
      Pages 3-16
    3. Thomas H. Davenport
      Pages 17-35
    4. Geary A. Rummler, Alan J. Ramias
      Pages 83-106
    5. Michael Rosemann, Jan vom Brocke
      Pages 107-122
  3. Methods

    1. Front Matter
      Pages 123-125
    2. Artem Polyvyanyy, Sergey Smirnov, Mathias Weske
      Pages 149-166
    3. Hajo A. Reijers, Jan Mendling, Jan Recker
      Pages 167-185
    4. Jörg Becker, Daniel Pfeiffer, Thorsten Falk, Michael Räckers
      Pages 187-211
    5. Gustav Aagesen, John Krogstie
      Pages 213-235
    6. Alena Hallerbach, Thomas Bauer, Manfred Reichert
      Pages 237-255
    7. Alistair Barros, Thomas Hettel, Christian Flender
      Pages 257-277
    8. Mikael Lind, Ulf Seigerroth
      Pages 279-298
    9. Agnes Koschmider, Andreas Oberweis
      Pages 299-312
    10. Wil M. P. van der Aalst, Joyce Nakatumba, Anne Rozinat, Nick Russell
      Pages 313-338
    11. Islay Davies, Micheal Reeves
      Pages 339-360
    12. Florian Johannsen, Susanne Leist, Gregor Zellner
      Pages 361-382

About this book


Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the  conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound  definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.  

"The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy


Change Management Organizational Management Process Management Process Modelling Workflow Management business process management information system organization

Editors and affiliations

  • Jan vom Brocke
    • 1
  • Michael Rosemann
    • 2
  1. 1.Institute of Information SystemsUniversity of LiechtensteinVaduzPrincipality of Liechtenstein
  2. 2.Faculty of Science and TechnologyQueensland University of TechnologyBrisbaneAustralia

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-00416-2
  • Copyright Information Springer-Verlag Berlin Heidelberg 2010
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-00415-5
  • Online ISBN 978-3-642-00416-2
  • About this book