Handbook on Knowledge Management

Knowledge Directions

  • Clyde W. Holsapple

Part of the International Handbooks on Information Systems book series (INFOSYS, volume 2)

Table of contents

  1. Front Matter
    Pages I-XXXVII
  2. Technologies for Knowledge Management

    1. Front Matter
      Pages 1-4
    2. Daniel E. O’Leary
      Pages 29-46
    3. Steffen Staab, Rudi Studer, York Sure
      Pages 47-67
    4. Susan Conway
      Pages 69-83
    5. Geoffrey P. Malafsky
      Pages 85-107
    6. Paul Gray, Sean Tehrani
      Pages 109-127
    7. Anjana Susarla, De Liu, Andrew B. Whinston
      Pages 129-139
    8. Chih-Ping Wei, Selwyn Piramuthu, Michael J. Shaw
      Pages 157-189
  3. Outcomes of Knowledge Management

    1. Front Matter
      Pages 191-194
    2. David Teece, Gary Pisano
      Pages 195-213
    3. Clyde W. Holsapple, Meenu Singh
      Pages 215-251
    4. Carla O’Dell, Susan Elliott, Cindy Hubert
      Pages 253-287
    5. Karl M. Wiig, Adriaan Jooste
      Pages 289-308
    6. Heather A. Smith, James D. McKeen
      Pages 353-368
    7. Susan Hanley, Geoffrey Malafsky
      Pages 369-390
  4. Knowledge Management in Action

    1. Front Matter
      Pages 391-394
    2. Heather A. Smith, James D. McKeen
      Pages 395-410
    3. Carla O’Dell, Farida Hasanali, Cindy Hubert, Kimberly Lopez, Peggy Odem, Cynthia Raybourn
      Pages 411-441
    4. Rob van der Spek, Josef Hofer-Alfeis, Jan Kingma
      Pages 443-466
    5. Dar Wolford, Stan Kwiecien
      Pages 501-510
    6. Thomas M. Kelly, Diane K. Bauer
      Pages 511-532
  5. The Knowledge Management Horizon

  6. Back Matter
    Pages 689-738

About this book


As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.


Intellectual Capital Knowledge Organization Knowledge Systems Organizational Learning data mining knowledge management organizations

Editors and affiliations

  • Clyde W. Holsapple
    • 1
  1. 1.Rosenthal Endowed Chair in Management Information SystemsUniversity of KentuckyLexingtonUSA

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2003
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-540-20019-2
  • Online ISBN 978-3-540-24748-7
  • Buy this book on publisher's site