Advertisement

© 2003

Handbook on Knowledge Management

Knowledge Directions

  • Clyde W. Holsapple
Book

Part of the International Handbooks on Information Systems book series (INFOSYS, volume 2)

Table of contents

  1. Front Matter
    Pages I-XXXVII
    PDF

  2. Technologies for Knowledge Management

    1. Front Matter
      Pages 1-4
      PDF
    2. Tracking the Role and Evolution of Commercial Knowledge Management Software
      Eric Tsui
      Pages 5-27
    3. Technologies for Knowledge Assimilation
      Daniel E. O’Leary
      Pages 29-46
    4. Knowledge Processes and Meta Processes in Ontology-Based Knowledge Management
      Steffen Staab, Rudi Studer, York Sure
      Pages 47-67
    5. Knowledge Searching and Services
      Susan Conway
      Pages 69-83
    6. Technology for Acquiring and Sharing Knowledge Assets
      Geoffrey P. Malafsky
      Pages 85-107
    7. Technologies for Disseminating Knowledge
      Paul Gray, Sean Tehrani
      Pages 109-127
    8. Peer-to-Peer Enterprise Knowledge Management
      Anjana Susarla, De Liu, Andrew B. Whinston
      Pages 129-139
    9. Technologies for Knowledge Derivation: On-Line Analytical Processing
      Dan Davenport, Mark Sena
      Pages 141-156
    10. Knowledge Discovery and Data Mining
      Chih-Ping Wei, Selwyn Piramuthu, Michael J. Shaw
      Pages 157-189

  3. Outcomes of Knowledge Management

    1. Front Matter
      Pages 191-194
      PDF
    2. The Dynamic Capabilities of Firms
      David Teece, Gary Pisano
      Pages 195-213
    3. The Knowledge Chain Model: Activities for Competitiveness
      Clyde W. Holsapple, Meenu Singh
      Pages 215-251
    4. Achieving Knowledge Management Outcomes
      Carla O’Dell, Susan Elliott, Cindy Hubert
      Pages 253-287
    5. Exploiting Knowledge for Productivity Gains
      Karl M. Wiig, Adriaan Jooste
      Pages 289-308
    6. Knowledge Management and Agility: Relationships and Roles
      Rick Dove
      Pages 309-330
    7. An Atlas for Knowledge-Innovation: Migration from Business Planning to Innovation Strategy
      Debra M. Amidon, Darius Mahdjoubi
      Pages 331-351
    8. Valuing the Knowledge Management Function
      Heather A. Smith, James D. McKeen
      Pages 353-368
    9. A Guide for Measuring the Value of KM Investments
      Susan Hanley, Geoffrey Malafsky
      Pages 369-390

About this book

Introduction

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

Keywords

Intellectual Capital Knowledge Organization Knowledge Systems Organizational Learning data mining knowledge management organizations

Editors and affiliations

  • Clyde W. Holsapple
    • 1
  1. 1.Rosenthal Endowed Chair in Management Information SystemsUniversity of KentuckyLexingtonUSA

Bibliographic information