Business Process Excellence

ARIS in Practice

  • August-Wilhelm Scheer
  • Ferri Abolhassan
  • Wolfram Jost
  • Mathias Kirchmer

Table of contents

  1. Front Matter
    Pages I-VIII
  2. Wolfram Jost, Karl Wagner
    Pages 15-31
  3. Wolfram Jost, August-Wilhelm Scheer
    Pages 33-43
  4. Mathias Kirchmer, George Brown, Herbert Heinzel
    Pages 45-64
  5. Witold Horowski, Pawel Olsztyński, Róza Czarnecka
    Pages 65-86
  6. Thomas R. Gulledge, Georg Simon, Rainer A. Sommer
    Pages 87-107
  7. Andrzej Pluciński, Grzegorz B. Gruchman
    Pages 129-148
  8. Antonela Divić Mihaljević
    Pages 149-174
  9. Alexander Hars
    Pages 175-186
  10. Karel Dietrich-Nespĕšný, Paul Eschbach, Klaus Miksch, Karel Hrbek
    Pages 199-222
  11. Marek Mitáček, Zdenék Závodný
    Pages 223-235
  12. Benoît Vannier, Laurent de Castelbaiac, Laurent Teysseyre
    Pages 237-246
  13. Rob Davis, Colin Paton
    Pages 247-264
  14. Back Matter
    Pages 265-272

About this book


Business process management is the basis for all initiatives like SCM, CRM, ERP, or business intelligence. New component and internet-based software architectures and web services require a solid process management to deliver the expected business success. However, many organizations still struggle to find the right approach to business process management. IDS Scheer delivers with ARIS the framework to meet this challenge successfully.

IDS Scheer has successfully applied its ARIS business process management approach at thousands of organizations worldwide such as Intel, Siemens, or the US Navy. This book presents international case studies in various manufacturing and service industries as well as the public sector. It shows how to achieve business process excellence in practice.


ARIS Enterprise Resource Planning Enterprise Resource Planning (ERP) SAP architecture business business intelligence business process business process management e-business management networks organization organizations strategy

Editors and affiliations

  • August-Wilhelm Scheer
    • 1
  • Ferri Abolhassan
    • 1
  • Wolfram Jost
    • 1
  • Mathias Kirchmer
    • 2
  1. 1.IDS Scheer AGSaarbrückenGermany
  2. 2.IDS Scheer AGBerwynUSA

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2002
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-642-53419-5
  • Online ISBN 978-3-540-24705-0
  • Buy this book on publisher's site