Business Process Change Management

ARIS in Practice

  • August-Wilhelm Scheer
  • Ferri Abolhassan
  • Wolfram Jost
  • Mathias F. W. Kirchmer

Table of contents

  1. Front Matter
    Pages I-XIII
  2. Mathias Kirchmer, August-Wilhelm Scheer
    Pages 1-14
  3. Steffen Exeler, Sven Wilms
    Pages 23-48
  4. Thomas R. Gulledge, Philip Hayes, Alexander Lotterer, Georg Simon
    Pages 81-102
  5. Boyan Doganov, Gencho Nachev, Ralf Martin Ester
    Pages 123-143
  6. Peter Lovšin, Josip Orbanić, Miro Sobocan
    Pages 145-161
  7. Andrej Devečka, Václav Kalenda, Ján Sirota
    Pages 183-196
  8. Maria Beham, Kurt Broinger, Walter Obrowsky, Gabriele Kaltenbrunner, Peter Nattermann, Florian Schober
    Pages 197-215
  9. Wolfgang Kraemer, Peter Sprenger
    Pages 251-270
  10. August-Wilhelm Scheer
    Pages 271-286
  11. Back Matter
    Pages 287-294

About this book


Today's business environment is constantly changing: New customer require­ ments or products, an evolving competition, new IT solutions like EAl or web services, outsourcing opportunities, mergers & acquisitions or changing legal re­ quirements are just a few reasons for this change. Intra and inter-enterprise proc­ esses of enterprises have to change accordingly. Therefore organizations have to ensure an efficient and effective business process change management in order to stay competitive and survive on the long term. This is a precondition to achieve and maintain business process excellence. However, the execution of successful change management has been extremely dif­ ficult. Many initiatives failed because of an unclear scooping and a missing defi­ nition of deliverables. Only the comprehensive design of the business processes to be improved creates a basis for a focused management of change. Change man­ agement can then be handled as a process by itself. It becomes measurable and can be controlled. It is an integral part of business process lifecycle management. Key-enabler is the ARIS Toolset which supports all activities of the process and change management: Business strategies, the resulting process specifications and execution as well as the process controlling are executed by using ARIS tools - in the phase of change as well as during the daily operation.


ARIS Change Enterprise Resource Planning Enterprise Resource Planning (ERP) Information Technology (IT) Outsourcing business business process change management information system learning management managing change organization organizations

Editors and affiliations

  • August-Wilhelm Scheer
    • 1
  • Ferri Abolhassan
    • 1
  • Wolfram Jost
    • 1
  • Mathias F. W. Kirchmer
    • 2
  1. 1.IDS Scheer AGSaarbrückenGermany
  2. 2.IDS Scheer, Inc.BerwynUSA

Bibliographic information

  • DOI
  • Copyright Information Springer-Verlag Berlin Heidelberg 2003
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Springer Book Archive
  • Print ISBN 978-3-642-05532-4
  • Online ISBN 978-3-540-24703-6
  • Buy this book on publisher's site