Online Harassment

  • Jennifer Golbeck

Part of the Human–Computer Interaction Series book series (HCIS)

Table of contents

  1. Front Matter
    Pages i-viii
  2. Detection

    1. Front Matter
      Pages 3-3
    2. Zeerak Waseem, James Thorne, Joachim Bingel
      Pages 29-55
    3. Aitalohi Amaize, Andrea Castillo, Benjamin J. Cooper, Nicole Demme, Emily Kowalczyk, Paul Lee et al.
      Pages 57-110
    4. Edward Dixon
      Pages 111-124
  3. Characteristics

    1. Front Matter
      Pages 125-125
    2. Isobelle Clarke
      Pages 151-178
    3. Sarah A. Aghazadeh, Alison Burns, Jun Chu, Hazel Feigenblatt, Elizabeth Laribee, Lucy Maynard et al.
      Pages 179-207
  4. Reactions to Harassment

    1. Front Matter
      Pages 209-209
    2. Xinru Page, Bart P. Knijnenburg, Pamela Wisniewski, Moses Namara
      Pages 243-268

About this book


Online Harassment is one of the most serious problems in social media. To address it requires understanding the forms harassment takes, how it impacts the targets, who harasses, and how technology that stands between users and social media can stop harassers and protect users. The field of Human-Computer Interaction provides a unique set of tools to address this challenge. This book brings together experts in theory, socio-technical systems, network analysis, text analysis, and machine learning to present a broad set of analyses and applications that improve our understanding of the harassment problem and how to address it. 

This book tackles the problem of harassment by addressing it in three major domains. First, chapters explore how harassment manifests, including extensive analysis of the Gamer Gate incident, stylistic features of different types of harassment, how gender differences affect misogynistic harassment. Then, we look at the results of harassment, including how it drives people offline and the impacts it has on targets. Finally, we address techniques for mitigating harassment, both through automated detection and filtering and interface options that users control. Together, many branches of HCI come together to provide a comprehensive look at the phenomenon of online harassment and to advance the field toward effective human-oriented solutions.


online harassment social media abusive language hate speech online syberbullying

Editors and affiliations

  • Jennifer Golbeck
    • 1
  1. 1.College of Information StudiesUniversity of MarylandCollege ParkUSA

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing AG, part of Springer Nature 2018
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science
  • Print ISBN 978-3-319-78582-0
  • Online ISBN 978-3-319-78583-7
  • Series Print ISSN 1571-5035
  • Series Online ISSN 2524-4477
  • Buy this book on publisher's site