© 2018

Enforcement and Effectiveness of Consumer Law

  • Hans-W. Micklitz
  • Geneviève Saumier

Part of the Ius Comparatum - Global Studies in Comparative Law book series (GSCL, volume 27)

Table of contents

  1. Front Matter
    Pages i-vii
  2. General Report

    1. Front Matter
      Pages 1-1
    2. Hans-W. Micklitz, Geneviève Saumier
      Pages 3-45
  3. National Reports

    1. Front Matter
      Pages 47-47
    2. Pedro Aberastury, Estela B. Sacristán
      Pages 49-73
    3. Claudia Lima Marques, Patricia Galindo da Fonseca
      Pages 99-122
    4. Antonina Bakardjieva Engelbrekt
      Pages 123-149
    5. Rodrigo Momberg, María Elisa Morales, Alberto Pino-Emhart
      Pages 151-172
    6. Marko Baretić, Siniša Petrović
      Pages 203-226
    7. Monika Pauknerová, Helena Skalská
      Pages 227-248
    8. Sabine Bernheim-Desvaux, Patricia Foucher
      Pages 287-306
    9. Alexandra E. Douga, Vassiliki P. Koumpli
      Pages 307-329
    10. Vivian Tang
      Pages 331-347
    11. Giacomo Pailli, Cristina Poncibò
      Pages 349-370

About this book


The book focusses on the enforcement of consumer law  in order to identify commonalities and best practices across nations. It is composed of twenty-eight contributions from national rapporteurs to the IACL Congress in Montevideo in 2016 and the introductory comparative general report. The national contributors are drawn from across the globe, with representation from Africa (1), Asia (5), Europe (15), Oceania (2) and the Americas (5). 

The general report proposes a general introduction to the question of enforcement and effectiveness of consumer law. It then proceeds to identify the variety of ways in which national legislatures approach this question and the diversity of mechanisms put in place to address it. The general report uses examples drawn from the reports to illustrate common approaches and to identify more original or distinct unique approaches, taking into account the reported strengths and weaknesses of each. The general report consistently points readers to particular national reports on specific issues, inviting readers to consult these individual contributions for more details.

The national contributions deal with the following areas: the national legal framework for consumer protection, the general design of the enforcement mechanism, the number and characteristics of consumer complaints and disputes, the use of courts and specialized agencies for the enforcement of consumer law, the role of consumer organizations and of private regulation in the enforcement of consumer
law, the place of collective redress mechanism and of alternative dispute resolution modes, the sanctions for breaches of consumer law and the nature of external relations or cooperation with other countries or international organizations. 

These enriching national and international perspectives offer a comprehensive overview of the current state of consumer law around the globe.


Consumer protection Comparative consumer law Law enforcement Collective redress Consumer policy Consumer finance Product liability Financial crisis Consumer information Indebtedness Consumer organisations Consumer agency Terms and conditions Commercial practice Ombudsman Consumer complaints Alternative dispute resolution Arbitration

Editors and affiliations

  • Hans-W. Micklitz
    • 1
  • Geneviève Saumier
    • 2
  1. 1.Department of Law, Badia FiesolanaEuropean University InstituteSan Domenico di FiesoleItaly
  2. 2.Faculty of LawMcGill UniversityMontrealCanada

About the editors

Hans-W. Micklitz
​Since 2007 Professor for Economic Law at the European University Institute, Jean Monnet Chair of Private Law and European Economic Law at the University of Bamberg (emeritus). Head of the Institute of European and Consumer Law (VIEW) in Bamberg. Studies of law and sociology in Mainz, Lausanne/Geneva (Switzerland), Giessen and Hamburg. Study visits at the University of Michigan, Ann Arbor, Jean Monnet Fellow at the European University Institute Florence, Italy, visiting professor at the Somerville College at the University of Oxford, co-founder of the Centre of Excellence at the University of Helsinki. Holder of an ERC Grant 2011-2016 on European Regulatory Private Law. Finland Distinguished Professor of the Academy of Finland 2016-2020.


Geneviève Saumier 
is the Peter M. Laing QC Professor of Law at McGill University in Montreal, Canada, where she engages in teaching and research in consumer law, private international law, civil procedure and international dispute resolution. She is a member of the Académie internationale de droit comparé and the Asociación Americana de Derecho Internacional Privado. She also sits on the board of Quebec’s Consumer Protection Office. She has been a Canadian delegate to the Hague Conference on Private International Law and is currently co-rapporteur for that body’s Draft instrument on the recognition of foreign judgments.

Bibliographic information