Enforcement and Effectiveness of Consumer Law

  • Hans-W. Micklitz
  • Geneviève Saumier

Part of the Ius Comparatum - Global Studies in Comparative Law book series (GSCL, volume 27)

Table of contents

  1. Front Matter
    Pages i-vii
  2. General Report

    1. Front Matter
      Pages 1-1
    2. Hans-W. Micklitz, Geneviève Saumier
      Pages 3-45
  3. National Reports

    1. Front Matter
      Pages 47-47
    2. Pedro Aberastury, Estela B. Sacristán
      Pages 49-73
    3. Claudia Lima Marques, Patricia Galindo da Fonseca
      Pages 99-122
    4. Antonina Bakardjieva Engelbrekt
      Pages 123-149
    5. Rodrigo Momberg, María Elisa Morales, Alberto Pino-Emhart
      Pages 151-172
    6. Marko Baretić, Siniša Petrović
      Pages 203-226
    7. Monika Pauknerová, Helena Skalská
      Pages 227-248
    8. Sabine Bernheim-Desvaux, Patricia Foucher
      Pages 287-306
    9. Alexandra E. Douga, Vassiliki P. Koumpli
      Pages 307-329
    10. Vivian Tang
      Pages 331-347
    11. Giacomo Pailli, Cristina Poncibò
      Pages 349-370
    12. Monika Namysłowska, Agnieszka Jabłonowska
      Pages 433-455
    13. Marc Lacoursière, Stéphanie Poulin
      Pages 479-512
    14. Gary Low
      Pages 531-545
    15. Verica Trstenjak, Petra Weingerl
      Pages 547-564
    16. Tjakie Naudé, Jacolien Barnard
      Pages 565-590
    17. María Teresa Alonso Pérez, Francisco de Elizalde Ibarbia, Regina Garcimartín Montero
      Pages 591-612
    18. Antonina Bakardjieva Engelbrekt
      Pages 613-644
    19. Ece Baş Süzel, Evrim Erişir
      Pages 645-671
    20. Christine Riefa, Chris Willett
      Pages 673-695
    21. José Ignacio Hernández G.
      Pages 697-717

About this book


The book focusses on the enforcement of consumer law  in order to identify commonalities and best practices across nations. It is composed of twenty-eight contributions from national rapporteurs to the IACL Congress in Montevideo in 2016 and the introductory comparative general report. The national contributors are drawn from across the globe, with representation from Africa (1), Asia (5), Europe (15), Oceania (2) and the Americas (5). 

The general report proposes a general introduction to the question of enforcement and effectiveness of consumer law. It then proceeds to identify the variety of ways in which national legislatures approach this question and the diversity of mechanisms put in place to address it. The general report uses examples drawn from the reports to illustrate common approaches and to identify more original or distinct unique approaches, taking into account the reported strengths and weaknesses of each. The general report consistently points readers to particular national reports on specific issues, inviting readers to consult these individual contributions for more details.

The national contributions deal with the following areas: the national legal framework for consumer protection, the general design of the enforcement mechanism, the number and characteristics of consumer complaints and disputes, the use of courts and specialized agencies for the enforcement of consumer law, the role of consumer organizations and of private regulation in the enforcement of consumer
law, the place of collective redress mechanism and of alternative dispute resolution modes, the sanctions for breaches of consumer law and the nature of external relations or cooperation with other countries or international organizations. 

These enriching national and international perspectives offer a comprehensive overview of the current state of consumer law around the globe.


Consumer protection Comparative consumer law Law enforcement Collective redress Consumer policy Consumer finance Product liability Financial crisis Consumer information Indebtedness Consumer organisations Consumer agency Terms and conditions Commercial practice Ombudsman Consumer complaints Alternative dispute resolution Arbitration

Editors and affiliations

  • Hans-W. Micklitz
    • 1
  • Geneviève Saumier
    • 2
  1. 1.Department of Law, Badia FiesolanaEuropean University InstituteSan Domenico di FiesoleItaly
  2. 2.Faculty of LawMcGill UniversityMontrealCanada

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing AG, part of Springer Nature 2018
  • Publisher Name Springer, Cham
  • eBook Packages Law and Criminology
  • Print ISBN 978-3-319-78430-4
  • Online ISBN 978-3-319-78431-1
  • Series Print ISSN 2214-6881
  • Series Online ISSN 2214-689X
  • Buy this book on publisher's site