Enterprise Resource Planning and Business Intelligence Systems for Information Quality

An Empirical Analysis in the Italian Setting

  • Carlo Caserio
  • Sara Trucco

Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Table of contents

  1. Front Matter
    Pages i-xi
  2. Carlo Caserio, Sara Trucco
    Pages 1-11
  3. Carlo Caserio, Sara Trucco
    Pages 13-41
  4. Carlo Caserio, Sara Trucco
    Pages 43-73
  5. Carlo Caserio, Sara Trucco
    Pages 131-142

About this book


This book analyses the role of Enterprise Resource Planning (ERP) and Business Intelligence (BI) systems in improving information quality through an empirical analysis carried out in Italy. The study begins with a detailed examination of ERP features that highlights the advantages and disadvantages of ERP adoption. Critical success factors for ERP implementation and post-implementation are then discussed, along with the capabilities of ERP in driving the alignment between management accounting and financial accounting information.
The study goes on to illustrate the features of BI systems and to summarize companies’ needs for BI. Critical success factors for BI implementation are then presented, along with the BI maturity model and lifecycle. The focus of the research entails a detailed empirical analysis in the Italian setting designed to investigate the role played by ERP and BI systems in reducing information overload/underload and improving information quality by influencing the features of information flow. The practical and theoretical implications of the study are discussed and future avenues of research are suggested. This book will be of value for all those who have an interest in the capacities of ERP and BI systems to enhance business information quality.


Enterprise resource planning ERP Business intelligence BI Information system quality Management accounting information Financial accounting information Information overload Information underload Critical success factors

Authors and affiliations

  • Carlo Caserio
    • 1
  • Sara Trucco
    • 2
  1. 1.Faculty of EconomicsUniversità degli Studi eCampusNovedrateItaly
  2. 2.Faculty of EconomicsUniversità degli Studi Internazionali di RomaRomeItaly

Bibliographic information