© 2018

Practices and Tools for Servitization

Managing Service Transition

  • Marko Kohtamäki
  • Tim Baines
  • Rodrigo Rabetino
  • Ali Z. Bigdeli

Table of contents

  1. Front Matter
    Pages i-xxvi
  2. Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Z. Bigdeli
    Pages 1-21
  3. Diagnosing Servitization

    1. Front Matter
      Pages 23-23
    2. Wim Coreynen, Paul Matthyssens, Heiko Gebauer
      Pages 25-39
    3. S. D. S. R. Maheepala, B. N. F. Warnakulasooriya, Y. K. Weerakoon Banda
      Pages 41-58
  4. Servitization Strategies and Business Models

    1. Front Matter
      Pages 59-59
    2. Tuomas Huikkola, Marko Kohtamäki
      Pages 61-81
    3. Saara A. Brax, Filippo Visintin
      Pages 83-95
    4. Federico Adrodegari, Nicola Saccani, Marco Perona, Asier Agirregomezkorta
      Pages 97-120
    5. Inmaculada Freije, Alberto de la Calle, Miguel Ángel Larrinaga
      Pages 121-140
    6. Shaun West, Diego Rohner, Dominik Kujawski, Mario Rapaccini
      Pages 141-167
  5. Implementing Servitization

  6. Solution Sales and Co-creation in Servitization

    1. Front Matter
      Pages 267-267
    2. Pekka Töytäri
      Pages 269-289

About this book


This edited book intends to provide knowledge on tools and practices of servitization to facilitate the formulation and implementation of servitization-based strategies, service infusion and manufacturing service transition globally. Including 22 practically relevant contributions, this book aims to help scholars and practitioners seeking to facilitate servitization in companies through original perspectives and advanced thinking in related issues such as business models, strategic change, practices, processes, routines, value creation and appropriation. Employing practice theory as a useful frame, the contributions span theoretical approaches such as product-service systems, service science, services-dominant logic and cocreation, resource-based views, industrial organization and institutional theory. The book presents tools and frameworks to enable and support servitization and engender understanding of servitization-as-practice.


manufacturing behaviour management practice turn servitization-as-practice product-service systems service science cocreation resource-based view services-dominant logic industrial organization strategy-as-practice digitalization

Editors and affiliations

  • Marko Kohtamäki
    • 1
  • Tim Baines
    • 2
  • Rodrigo Rabetino
    • 3
  • Ali Z. Bigdeli
    • 4
  1. 1.University of VaasaVaasaFinland
  2. 2.Aston Business SchoolAston UniversityBirminghamUnited Kingdom
  3. 3.University of VaasaVaasaFinland
  4. 4.Aston Business SchoolAston UniversityBirminghamUnited Kingdom

About the editors

Marko Kohtamäki is Professor of Strategy and Director of the Networked Value Systems research program at the University of Vaasa, Finland and Visiting Professor in the Luleå University of Technology, Sweden.

Tim Baines is Director of the Advanced Services Group at Aston Business School, UK and the leading international authority on servitization.

Rodrigo Rabetino is Assistant Professor of Strategy in the Department of Management and a researcher in the Networked Value Systems research group at the University of Vaasa, Finland.

Ali Z. Bigdeli is a senior research fellow at the Advanced Services Group at Aston Business School, UK.

Bibliographic information

  • Book Title Practices and Tools for Servitization
  • Book Subtitle Managing Service Transition
  • Editors Marko Kohtamäki
    Tim Baines
    Rodrigo Rabetino
    Ali Z. Bigdeli
  • DOI
  • Copyright Information The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer International Publishing AG, part of Springer Nature 2018
  • Publisher Name Palgrave Macmillan, Cham
  • eBook Packages Business and Management Business and Management (R0)
  • Hardcover ISBN 978-3-319-76516-7
  • Softcover ISBN 978-3-030-09510-9
  • eBook ISBN 978-3-319-76517-4
  • Edition Number 1
  • Number of Pages XXVI, 429
  • Number of Illustrations 86 b/w illustrations, 0 illustrations in colour
  • Topics Innovation/Technology Management
    Operations Management
  • Buy this book on publisher's site